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Sales Billing Executive

1 month ago

Badli Delhi Delhi, India KNOLL PHARMACEUTICALS LIMITED Full time

**Key Responsibilities**:

- **Order Punching**:

- **Enter Orders**: Accurately input customer orders into the system, ensuring all details (product, quantity, pricing) are correct.
- **Order Verification**: Review orders for completeness and correctness, and resolve any discrepancies before processing.
- **Order Tracking**: Monitor the status of orders and update records to reflect any changes or updates.
- **Billing**:

- **Generate Invoices**: Create and issue invoices based on orders processed, ensuring all charges are correctly listed.
- **Billing Queries**: Address any billing-related queries from customers and resolve discrepancies or issues promptly.
- **Payment Processing**: Track payments, manage accounts receivable, and follow up on overdue invoices.

*
- **Follow-Up with Customers**:

- **Order Confirmation**: Contact customers to confirm order details and expected delivery dates.
- **Customer Service**: Address any questions or concerns from customers regarding their orders, including issues with products or delivery.
- **Dispatch**:

- **Coordination**: Coordinate with the logistics or warehouse team to ensure timely and accurate dispatch of orders.
- **Delivery Tracking**: Track and provide customers with updates on their delivery status.

**Additional Responsibilities**:

- **Record Keeping**: Maintain accurate records of all sales transactions, communications, and customer interactions.
- **Reporting**: Generate and analyze sales reports to track performance and identify trends or issues.
- **Communication**: Serve as a point of contact between the sales team, customers, and other departments to ensure smooth operations. Top of Form

**Qualifications**:

- **Education**: Any graduate
- **Experience**: Previous experience in a sales coordinator role is preferred.
- **Skills**:

- Proficiency in Microsoft Office (Word, Excel).
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy.
- Strong analytical and problem-solving skills.

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9871998461