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Operation Executive

2 months ago

Koregaon Park Pune Maharashtra, India ISS Facility Services Full time

**Job Role**:

- Manage the entire gamut of Facilities Management & Corporate Services of the Pune region with demonstrated leadership qualities.
- Effective liaison with multiple agencies including government and industry bodies.
- Vendor management, Budget management, risk management, business continuity planning including disaster management & recovery.
- Manage routine facilities function including maintenance, AMCs & rate contracts, and agreements.
- Conceptualize and implement modifications in the operating procedures to improve efficiency and optimize manpower utilization.
- Lead planning, budgeting, vendor management, project management across multiple locations in India
- Supervise functions pertaining to employee safety, security services, and transportation.
- Creating and manage state of the art client experiences.
- Manage user / stake holder experience end to end in line with functional objectives for Admin operations.
- Manage and monitor location Admin delivery strategy, business engagement, capacity management, visitor/client host management, event management service delivery framework, process & systems.
- Develop and implement functional solutions in all areas of Location administration delivery including soft services, resilience services, Commute services, F&B/Hospitality services, establishing clear and measurable SLAs.
- Achieve High Customer Satisfaction Score in functional / organizational surveys.
- Manage consistent, standardized service delivery experience for Admin Delivery services.
- Manage all HSE, safety best practices & regulatory norms for facilities services.
- Manage service experience for executive admin services for external customers, guests, and high-profile dignitaries.
- Excellent communication skills and interpersonal skills
- The job might require some travel to other offices in the country.

**Qualifications required**:

- Incumbent should have managed soft services, technical services, security, access control, fire safety and other employee related facility functions.
- The individual should have effective negotiation, communication skills and strong problem-solving skills.
- Has the ability to manage varied stakeholders.
- Demonstrated ability to develop and deliver against measurable business goals.
- Data orientation with good sense of smart data analytics.
- Superior customer focus with ability to demonstrate value.
- Ability to collaborate effectively with cross functional stakeholders.
- Excellent presentation, organization, and communication skills.
- Solutions orientation.

Please share your updated CV on my WhatsApp no. 8446005631 / 7977752014

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):
**Education**:

- Bachelor's (required)

**Experience**:

- Operations management: 1 year (required)
- MIS: 1 year (required)
- Facilities management: 1 year (required)
- Technical support: 1 year (required)
- Field sales: 1 year (required)
- HVAC: 1 year (required)
- Safety plans: 1 year (required)

**Language**:

- English (required)

Willingness to travel:

- 50% (required)

Work Location: In person