Telecaller(Ar Finance)
2 weeks ago
**Qualification**:
Anyone with Bachelor's degree will be preferred
**Key Responsibilities**:
- Initiate telephonic contact with existing customers to remind them about pending payments
- Clarify any doubts related to invoices, payment methods, and other financial procedures to customers.
- Use your problem-solving skills to address customer complaints, disputes, and objections.
- Maintain up-to-date knowledge of our services and pricing structures to provide accurate information to customers.
- Record and document customer information, call details, queries, and resolutions in the system accurately.
- Escalate complex financial issues to the team leads or the concerned department for a quick resolution.
- Ensure the utmost professionalism and adherence to the company's confidentiality and privacy policies.
**Required skills**:
English and Hindi Proficiency (Spoken)
Good communication skills
Working knowledge of MS Office
**Location
- Bangalore HSR**
**Compensation**
**Job Type**: Internship
Contract length: 3 months
**Salary**: ₹8,377.50 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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