Sales Office Assistant

2 weeks ago

Royapettah Chennai Tamil Nadu, India Glora Diamonds Full time

A Sales cum Office Assistant in the jewelry industry plays a crucial role in managing both customer interactions and administrative tasks. Here are some key responsibilities and skills associated with this role:
**Responsibilities**:

- **Customer Service**:

- Assist customers in selecting and purchasing jewelry items.
- Provide information about the features, materials, and care of different jewelry pieces.
- Handle customer inquiries and resolve issues or concerns.
- **Sales**:

- Actively engage in sales activities to meet or exceed revenue targets.
- Upsell and cross-sell complementary jewelry items.
- Keep updated on jewelry trends and product knowledge.
- **Administrative Tasks**:

- Manage inventory and stock levels.
- Process sales transactions and maintain accurate records.
- Handle paperwork such as invoices, receipts, and other relevant documents.
- **Communication**:

- Communicate effectively with customers, colleagues, and suppliers.
- Maintain a professional and friendly demeanor.
- **Visual Merchandising**:

- Assist in creating appealing displays to showcase jewelry items.
- Ensure that the store's appearance is attractive and organized.
- **Office Management**:

- Assist in general office tasks such as filing, organizing, and data entry.
- Schedule appointments and manage the calendar.
- **Technology Skills**:

- Familiarity with point-of-sale (POS) systems and basic computer skills.
- Knowledge of jewelry-related software or tools.

**Skills and Qualities**:

- **Customer Focus**:

- Ability to understand and meet customer needs.
- Excellent interpersonal and communication skills.
- **Sales Acumen**:

- Proven sales experience and the ability to achieve targets.
- Strong negotiation and persuasion skills.
- **Organizational Skills**:

- Attention to detail in handling administrative tasks.
- Ability to multitask and prioritize workload effectively.
- **Product Knowledge**:

- A good understanding of different types of jewelry, gemstones, and metals.
- **Adaptability**:

- Ability to adapt to changing situations and customer preferences.
- Willingness to learn about new jewelry trends and designs.
- **Problem-Solving**:

- Quick and effective problem-solving skills when dealing with customer issues.
- **Professionalism**:

- Maintain a professional appearance and behavior.
- Uphold the company's values and standards.
- **Team Player**:

- Collaborate with colleagues to ensure smooth operations.
- Willingness to assist in various tasks as needed.

Having a passion for jewelry and staying updated on industry trends can also be beneficial for success in this role. Additionally, any relevant education or training in sales, customer service, or jewelry design can enhance your qualifications

vimala..
9445079085

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Royapettah, Chennai, Tamil Nadu (required)

Ability to Relocate:

- Royapettah, Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
9445079085

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