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Product Promoter Executive

5 months ago

Bengali Square Indore Madhya Pradesh, India IESC Edutech (India) Private Limited Full time

**Customer Engagement**:

- Engage with customers over the phone to promote products, services, or offers.

**Lead Generation** - Identify and qualify potential leads through conversations with customers.

**Customer Satisfaction**:

- Address customer queries, concerns, and feedback to ensure satisfaction and loyalty.

**Sales Conversion**:

- Convert leads into sales by effectively communicating product benefits and features.

**Data Collection**:

- Gather relevant information from customers for future follow-ups or database maintenance.

**Product Knowledge**-Maintain up-to-date knowledge about the products or services offered by the company to effectively address customer queries and concerns.

**Maintain Report-** Build rapport and establish a positive relationship with customers to enhance their experience and increase the likelihood of sales.

**Handling Objections**:

- Address customer objections or concerns regarding products, pricing, or services in a professional and persuasive manner to overcome barriers to sales.

**Recording Information**-Accurately record customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis

**Meeting Target**-Achieve key performance indicators (KPIs) such as call volume, conversion rates, and sales targets set by the company.

**Feedback & Reporting**-Provide feedback to supervisors regarding customer responses, market trends, and suggestions for improvement. Generate regular reports on call outcomes and performance metrics

**Compliance-** Adhere to company policies, industry regulations, and ethical standards while interacting with customers and handling their data

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid sick time

Work Location: In person