Tele Calling Executive

2 weeks ago


Bengaluru, India Dhwani Foundation Full time

**About Dhwani Foundation**:
Dhwani Foundation is a Bengaluru based registered trust. Its primary objective is to

improve the productivity & efficacy in the social sector, through organizational

development programmes, technology enablers, system & process improvement and

Currently foundation's work is spread in Karnataka, Tamilnadu, North-East and other

parts of the country, supporting close to 1500 grassroots NGOs through various

initiatives. Dhwani foundation also works with the Government, Donors, NGO

Federations, Academia and other stakeholder to promote a vibrant and credible social

sector. Dhwani foundation is a team of 30 members from diverse fields who bring-in

interesting dimensions to the development sector.

**Position**: Tele calling Executive (Full time
- work from office role)

**Location**: Bangalore

**Purpose**:
Identification of suitable NGOs and suggesting organizational development services

offered by Dhwani foundation based on their needs.

**Key Responsibilities**:
Ability to call and engage with multiple NGOs on daily basis.

Maintain and Update NGO information based on conversations

Understand and analyze NGO needs to suggest suitable OD services.

Exhibit promptness and politeness using the appropriate language while answering

NGO queries.

Fix appointments for webinars and direct interactions with the programme team

Follow up with the prospects for data collection and smooth onboarding

Coordinate with programme team and other internal departments

**Experience**:
Freshers can apply.

**Skills & Knowledge**:
Good Kannada or Tamil verbal communication skills (One of the languages mandatory)

English verbal as well as written communication skills

Basic Understanding of MS office suite

Ability to work independently, multi-task, and employ a systematic approach to work

tasks

Strong attention to detail and engagement skills

Ability to handle multiple tasks simultaneously with ability to prioritize while providing

exceptional customer service

Maintains data confidentiality and adheres to organizational norms and policies.

**Salary**: Commensurate with experience.

**Application Process**:



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