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Sales and Customer Support Executive

2 months ago

Kothanur Bengaluru Karnataka, India Wind Chasers Full time

**Role: Business Development and Customer Support Executive ( Female Only )**

**Timing: 10 am - 7 pm**

**Experience - 1-2 years**

Address - No.33/3, Balaji Building | Hennur Baglur Main Road, | Kothanur Bangalore - 560 077.
- **Responsibilities**
- Provide help and support to your customers through Tele-calling

**-* **Generate leads or close sales, depending on the goal of the company*
- Create and maintain paperwork our documentation based on the Tele -calling conversation
- **Check-in with existing clients**

**- Branch out and find potential customers through telecalling work**
- Memorise scripts and customise them for the clients as per the situation while Tele-calling, Foster relationships with existing clients, and build a rapport with potential clients, Make reports and documentation based on conversations that took place during Tele-calling, Report the analysis and observation to the team lead, Adhere to organisational guidelines and methodology while Tele-calling, Generate sales by making cold calls to active or old clients,

**Required skills and qualifications**
- Bachelor’s degree or high school diploma

**- Strong communication skills and command of the English language**
- Previous experience in a telecaller job or similar role
- Data entry skills to complement the Tele-calling work
- Ability to close sales through the right negotiation skills

Should be Proficient in English and other regional languages Like ( Kannada & Tamil)

**Preferred skills and qualifications**
- Research skills for Tele-calling and reaching out to new clientele
- Proven track record of being a telecaller and conducting sales through the telephone
- Ability to switch the communication style based on social cues and conversational hints
- Knowledge of CRM software programs and telephone systems is a big bonus

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- Do you Have experience in Inside Sales and Customer Support ?
- Can You - Memorize scripts and customize them for the clients as per the situation while tele calling, Foster relationships with existing clients, and build a rapport with potential clients ?
- The office is located in Hennur Kothanur are you willing to travel?
- The job timings are 10 am to 7 pm are you fine with it ?
- Can you Generate leads or close sales, depending on the goal of the company?
- Can you Make reports and documentation based on conversations that took place during telecalling and report the analysis and observation to the team lead ?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)
- Inside sales: 1 year (required)

**Language**:

- English (required)
- Kannada (required)

Willingness to travel:

- 100% (required)

Work Location: In person

**Speak with the employer**

+91 8884267057

Expected Start Date: 31/03/2024

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