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Systems Administrator

2 months ago

Mumbai Maharashtra, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Information Technology
**Travel Percentage**:
0%

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions

**What you will be doing**
- Manages one or more information systems functions for a specific user group/functional area, e.g., credit/debit card line of business, NYCE network for a site or the entire organization to provide adequate technical support for new product or process developments, production and product problems or to identify possible new areas for technical exploration.
- Leads or sponsors technology projects, researches and applies best practices to processes and procedures as appropriate and evaluates how new technologies, products and techniques can meet future technology needs.
- Consults with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity, budgeting requirements and IT acquisitions.
- Drives translation of product strategy and business owner expectations into long-range systems projects/plans with priority recommendations.
- Makes development recommendations to business owners based on experience with client expectations and issues. Notifies business owners of potential technical or operational constraints including performance implications.
- Develops financial estimates for operating and/or capital expenses expected from meeting team deliverable including financial forecasting, purchasing decisions and staffing related costs for new or existing products or company initiatives.
- Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed. May manage small projects or sub-projects.
- Develops, implements and monitors information technology standards, practices, procedures and controls to maximize efficiency and support platform compatibility and ensure data integrity, security and legal and regulatory compliance.
- Coordinates delivery of services to user groups and ensures IT service is uninterrupted.
- Directs and provides day-to-day expertise, coaching and leadership to management/supervisory team and staff for areas including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support and/or analysis. Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.
- Researches and evaluates new technologies, products and techniques that could meet future technology needs.
- Participates in disaster recovery/business continuity activities as needed.
- May negotiate and/or contract with consultants, technical personnel and vendors for services and products.
- May define and/or negotiate service level agreements for technology operations.
- Other related duties assigned as needed.

**What you bring**:

- In-depth knowledge of principles, theories, practices and techniques for making activities related to planning, managing and implementing software projects and programs
- Broad knowledge of architecture of enterprise level information technology hardware, e.g., WAN, LAN and computer systems and peripherals and software platforms
- Broad knowledge of practices, guidelines and procedures for planning, implementing and monitoring enterprise level information technology hardware and operating system infrastructures
- Broad knowledge of information technology functions including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support and analysis
- Broad knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture
- Broad knowledge of emerging technology issues and trends
- Knowledge of FIS products and services
- Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources
- Excellent de

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