Citrix - Server Support Administrator Iii

6 months ago

Pune Maharashtra, India Zinnia Full time

WHO WE ARE:
Building on its rich heritage, Zinnia is transforming the way life and annuity products are created, sold, and administered - from lead to origination to claims - through Zinnia Open Insurance. We're addressing the new realities of the marketplace, and we understand what consumers want and deserve: a great experience from the moment they consider these products until their policies pay out.

Zinnia Open Insurance is advanced data-driven technology that accelerates innovation, enables unrivaled speed-to-market, deepens relationships with policyholders, and empowers better risk-based outcomes. Open transforms the end-to-end experience to make everything faster, more transparent, and more collaborative for consumers, carriers, and advisors. Zinnia is a new tech company, but we're not new to insurance. We're L&A experts and technology innovators building Open Insurance to power exceptional experiences that evolve ahead of the marketplace. We're Zinnia. And we're Open. Join us, and experience Life, More Open.

WHO YOU ARE:
WHAT YOU'LL DO:

- Manage Citrix XenDesktop and XenApp on a VMware platform, including configuration, automation, and maintenance.
- Implement automation for VDAs to ensure efficient and scalable operations.
- Utilize Citrix Cloud for administration and management of Citrix environments.
- Monitor resource needs and expand as necessary to meet demand.
- Implement and manage a maintenance schedule for VDA agents, Microsoft Patches, and other updates on an automated basis.
- Set up auto-assigned VDIs and automate removal of unused VDIs.
- Implement and manage a maintenance schedule through Intune/SCCM for all VDIs to ensure regular patching.
- Troubleshoot and resolve Citrix-related issues, including performance, connectivity, and user access.
- Collaborate with cross-functional teams to design and implement Citrix solutions that meet business requirements.

WHAT YOU'LL NEED:

- 5-8 years of proven experience with Citrix XenDesktop and XenApp on a VMware platform, Citrix Storefront, Delivery Controllers, and Director.
- Strong understanding of automation techniques for VDAs and Citrix Cloud administration.
- Experience with Microsoft Group Policy, Microsoft Windows Servers, and FSLogix profile management.
- Knowledge of resource monitoring and capacity planning for Citrix environments.
- Ability to implement and manage automated maintenance schedules for Citrix environments.
- Familiarity with Intune/SCCM for patch management in VDI environments.
- Strong troubleshooting and problem-solving skills for Citrix-related issues.
- Relevant Citrix certifications, such as CCA-V or CCP-V, are a plus.

**Qualifications**:
Bachelor's degree in software engineering, Computer Science, Information Technology or related field.

WHAT'S IN IT FOR YOU?

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