Learning Administrator

2 months ago

Bengaluru, India GP Strategies Corporation Full time

**What we need**

You’ll be supporting our clients in the EMEA region and therefore fluency (written and spoken) in English is essential; previous experience in a learning environment isn’t required, what’s important is the ability to plan, organise and provide strong administrative support, coupled with a positive approach and ‘can do’ attitude.

Additionally we’ll require:

- Previous administration experience
- Basic knowledge of Microsoft Office
- Proven effective communication skills, including verbal and written
- Excellent organizational skills with a customer focused proactive approach
- Teamwork experience, including virtual teams
- Assertiveness and resilience
- An optimistic outlook with the ambition / drive to learn and use your initiative to creatively problem solve.

***

**About the role**

On day to day basis you’ll:

- Schedule and administer learner enrolments.
- Set up courses using appropriate Learning Management System and database, in line with standard operating procedures.
- Order class materials ensuring all materials arrive at the venue in a timely manner and are stored securely.
- Confirm registrations and monitor cancellations with venues and trainers and ensure that the Learning Management System Learning records accurately reflect course attendance.
- Liaise with internal and external vendors to arrange conference centres, hotels, trainers, print suppliers, catering and equipment.
- Distribution and collation of learner course materials and issuing joining instructions to participants.
- Book accommodation for facilitators and participants, if required.
- In the event of written reported issues, ensure that resolution occurs quickly by escalating accordingly.
- Provide consolidated summary data, in a graphical or system generated format, following the completion of each course.
- Support the distribution, collection and reporting of Evaluation data, enabling monthly forecasting and invoicing.
- Support a culture that promotes teamwork and discourages divisiveness at all organisational levels.

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