Customer Care Executive
2 days ago
We are looking for a Female Customer Care Executive who will offer excellent customer service and after-sales support.
To be successful as a customer Care executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mediating with customers.
**Responsibilities**:
- Managing customers and offering best customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning and scheduling delivery with customers & delivery dept.
- Conducting quality assurance surveys with customers.
- Possessing excellent product knowledge to enhance customer support.
- Seeking customer's feedbacks to understand what areas of company's service need improvements.
- Maintaining a pleasant working environment for your team.
**Requirements**:
- A bachelor’s degree in any field.
- A minimum of 0-1 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to coordinate with team and Knowledge of CRM systems.
- Computer & Social media skills.
**Salary**: From ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Application Question(s):
- Do you have own bike?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
License/Certification:
- MC License (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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