Accounts Assistant
6 months ago
**Responsibilities**:
- Develop and maintain strong relationships with key clients, serving as the main point of contact for all account-related matters.
- Understand clients' needs and objectives, and proactively identify opportunities to upsell or cross-sell company services.
- Collaborate with internal teams, including operations, customer service, and finance, to ensure seamless delivery of services and resolution of any issues.
- Conduct regular account reviews to assess client satisfaction, identify areas for improvement, and gather feedback.
- Prepare and present proposals, contracts, and pricing agreements to clients, negotiating terms and closing deals.
- Monitor account performance and track key metrics, such as revenue growth, profitability, and client retention rates.
- Stay updated on industry trends, market developments, and competitor activities, and leverage this knowledge to enhance service offerings and stay ahead of the competition.
- Prepare regular reports and updates for management on account status, sales forecasts, and strategic initiatives.
**Requirements**:
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred).
- Proven experience in sales, account management, or business development, preferably in the transportation or logistics industry.
- Strong negotiation and persuasion skills, with a track record of exceeding sales targets and retaining clients.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams.
- Ability to analyze data and draw actionable insights to drive business growth and improve customer satisfaction.
- Proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook) and CRM software.
- Willingness to travel as needed to meet with clients and attend industry events.
- Valid driver's license and clean driving record.
**Job Type**: Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Arera Colony, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Taxation: 1 year (required)
- total work: 1 year (required)
License/Certification:
- Tally (required)
Work Location: In person
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