International Semi-voice Process Associate
6 months ago
**Job Description: International Semi-Voice Process Associate**
**Position: International Semi-Voice Process Associate**
**Job Location: Aruppukottai, TamilNadu, IN**
**Shift Timing: Night Shift**
**Key Responsibilities**:
- Manage semi-voice process interactions with international clients professionally and efficiently.
- Provide timely and accurate information and solutions to customer inquiries.
- Assist customers with product/service-related issues and troubleshooting.
- Uphold high-quality standards and adhere to company policies and procedures.
- Collaborate with team members and other departments to ensure a seamless customer experience.
- Maintain accurate documentation of customer interactions and records.
- Qualifications and Skills:
- Excellent English communication skills, both written and verbal.
- Preferably, prior experience in a customer service or semi-voice process role.
- Strong problem-solving skills with attention to detail.
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
- Willingness to work night shifts as required.
- Positive attitude with a willingness to learn and grow.
**Education**:
- Any Degree with Good Communication skills
**Benefits**:
- Competitive salary package with performance incentives.
- Comprehensive training programs and opportunities for career growth.
- Health insurance and other employee benefits.
- Inclusive and dynamic work environment.
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Monday to Friday
- Night shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
**Speak with the employer**
+91 9361535050