Tele Caller Executive

5 months ago


Pune Maharashtra, India Center of Excellence for Professional Development (COEPD) Full time

**Roles and Responsibilities -**

**Outbound Calls**: Make outbound calls to prospective students from the provided database.

**Student Engagement**: Engage potential student, understand their needs, and provide relevant information about the BA services.

**Follow-ups**: Follow up on initial contacts and maintain a detailed record of the interactions with students.

**Data Entry**: Accurately record student information, call details in Google sheet or excel sheets.

**Query Resolution**: Address students inquiries and professionally resolve any issues or complaints.

**Targets**: Achieve weekly and monthly targets set by the management.

**Qualifications and Skills**:

- **Education**: High school diploma or equivalent. A degree in marketing, business, or a related field is preferred.
- **Experience**: Previous experience in telecalling, telemarketing, or a customer service role is an advantage.
- **Communication Skills**: Excellent verbal communication skills and a pleasant phone demeanor.
- **Language**: Proficiency in [English].
- **Interpersonal Skills**: Strong interpersonal skills and the ability to build rapport quickly with customers.

**Job Types**: Full-time, Fresher

Pay: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Work Location: In person


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