Hotel Receptionist

2 weeks ago

Noida, India Volans Informatics Pvt Ltd Full time

**Responsibilities**
- Should have experience in international call center
- Be attentive on the floor and zealous towards the work that is being assigned.
- Execute and maintain processes across all portals for the smooth functioning of the International Office
- Review day to day entries of Bill’s and perform the necessary checks
- Track the status of payment, raise invoice and communicate with clients if required.
- Make proper documented updates that are shared by supervisors and implement in day to day operations.
- Remain in regular contact with your clients to understand and meet their need
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.

**Requirements and skills**
- Excellent communication/Writing/Presentation skills and ability to build relationships.
- A go-getter attitude towards work & strong problem-solving skills
- High level of attention to detail
- Strong work ethic and ownership mindset
- Basic understanding of CRM
- Great observation skills, quick learning ability and adaptability
- Analytical skills and basic knowledge of computer operation
- Proven experience as a Billing Specialist, or similar sales/customer service role
- Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus.
- Enthusiastic and passionate.
- Knowledge of Invoicing, Billing, or Related Account Handling verbiages
- Location of the job: Noida.
- Salary
- Negotiable.
- Shift Timing-10:30pm to 7:30am ( US Project, PST Zone )

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹20,000.00 - ₹29,529.28 per month

**Benefits**:

- Food provided

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Noida, Gautam Buddha Nagar - 201309, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Fluent English (required)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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