Commercial Learning Services

1 month ago

Bengaluru Karnataka, India Lilly Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

**Path/Level**:
P1

**Position Description**:
The CLS Graphic Designer/eLearning Developer is responsible for creating engaging and interactive eLearning content. They work with instructional designers, Subject Matter Experts (SMEs), and other stakeholders to design and develop digital learning solutions using various authoring tools and ensure that the content is visually appealing. The CLS Graphic Designer/eLearning Developer anticipates and adjusts for problems and roadblocks, interfaces with Lilly partners at Indianapolis and LCCI, and integrates new business processes where necessary. CLS Graphic Designer/eLearning Developer ensures quality design, development, and delivery of training development projects.

**Key Objectives/Deliverables**:
**Multimedia Development**
- Develop a variety of media objects (animations, quick checks, screen-share animations, videos, and images) leveraging our learning guidelines that will either stand alone or be embedded in other learning objects.
- Proficient in designing graphics, arts, photos and illustrations using adobe tools such as Photoshop, Illustrator and InDesign.
- Proficient in creation of video, motion graphics and visual effects using tools such as Premiere Pro, After Effects, Animate and Vyond.
- Proficient in audio editing using Audition.
- Establish and maintain templates in various formats (Word, PowerPoint, Articulate Rise, Vyond & Storyline) to ensure alignment to the business and internal standards.
- Seek out new, innovative media types available to offer business partners.
- Knowledge of using AI tools such as Vyond Go, Adobe Express and Firefly

**UI/UX Development**
- Design and visualize user-friendly interfaces/experiences for eLearning platforms.
- Proficient in using Adobe XD for designing prototype and user experiences.

**Training Development**
- Development of various design elements for our learning deliverables including CBTs, Job-aids, infographics, media scripts, and workshops.
- Oversees projects to ensure the on-time, creation of deliverables that meet quality standards and meet the needs of the business.
- Facilitates the review/approval process required for all documents. Reconcile reviewer feedback and address all issues.
- Stays abreast of the breadth of learning solutions to guide business partners to the most effective design solutions and outcomes.
- Benchmark best practices, seeking opportunities to improve processes.
- Conducts usability testing as required.

**Stakeholder Management**
- Point of contact for each project at LCCI, manages timelines, coordinates with other team members across time zones (Medical writer, editors, learning consultants).
- Develops implements and monitors communication plans for assigned work.
- Communicates project and program status with stakeholders.
- Anticipates and resolve project/program issues, escalating as appropriate.
- Surfaces process improvement opportunities.

**Basic Requirements**:

- Certification/Degree, or relevant work experience in Graphic Design, Visual Communication, Multimedia or related degree
- 4-8 years of experience in Learning and Development/Graphic Design
- 2-4 years of creative agency or related experience as a member of the creative team
- Competence with standard IT tools (e.g., Microsoft Office)
- Strong presentation skills, interpersonal and communication skills, fluent (verbal and written) in English.
- Experience working with US organizations.
- Demonstrated ability to establish strong business relationships.
- Ability and willingness to challenge business partners to improve our work.
- Ability to work independently and in a team environment.
- Demonstrated ability in conflict resolution, judgment and managing complexity.
- Strong work ethic, personal motivation, and team player who is dynamic and result oriented.
- Ability to operate effectively in an international matrix environment, with ability to work across time zones.

**Additional Preferences**:

- Understanding Articulate Storyline, Rise, HTML and CSS helps when customizing eLearning templates or creating web-based content.
- Knowledge of Instructional Design Theories and eLearning Development

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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