Collections-collections Officer-sli

2 months ago

Jamshedpur, India HDFC Bank Full time

**Group Company**: HDFC Bank Limited

**Designation**: Collections-Collections Officer-SLI (221_703_100098)

**Office Location**: MANGO Jamshedpur (Branch)

**Position description**:
Sr Collection Officer-Unsecured

**Primary Responsibilities**:

- Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions
- Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.
- Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases

**Additional Responsibilities**:

- Coverages-Trails-Intensity

**Educational qualifications preferred**
- **Category**: Bachelor's Degree
- **Academic score**: Pass
- **Institution tier**: Any

**Required Certification/s**:
**Required work experience**
- **Industry**: Banking/NBFC Preferred
- **Role**: Collections/Customer Service
- **Years of experience**: 0 to 2

**Key Performance Indicators**:
Resolution, Rollback & Normalization

**Required Competencies**:
Result Orientation, Team Work, Customer Service

**Required Knowledge**:
Excel and MS office

**Required Skills**:
Negotiation skills, communication skills, Influencing skills & Time Management

**Required abilities**
- **Physical**: Travel if required

**Specific requirements**
- **Travel**: Travel if required
- **Vehicle**: NA

**Other details**
- **Contract Types**: Permanent
- **Compliance Related**: No
- **Union Affiliation**: No

  • Front Office Executive

    1 month ago

    Jamshedpur, India Meditrina Hospital, Jamshedpur Full time

    Qualification: Graduation *Preferred Graduation in BHM (Bachelor of Hospital Management) Experience: 1 yrs & Above 1. Patient registration - maintain the required speed. 2. Admission & bed booking - Maintain accuracy in admission & allotment of bed. 3. Fixing up of appointments - Help for appointment scheduling. 4. Handling enquiries and guiding them...

  • Market Research Executive

    1 week ago

    Jamshedpur, India STRATEGIC MARKET RESEARCH Full time

    The Market Research Analyst plays a crucial role in collecting, analyzing, and interpreting data to provide valuable insights into market trends, consumer behavior, and competitive landscapes. This role is essential for informing business strategies, identifying opportunities, and supporting decision-making processes within the organization. **Experience -...

  • Market Research Executive

    3 days ago

    Jamshedpur, India STRATEGIC MARKET RESEARCH Full time

    The Market Research Analyst plays a crucial role in collecting, analyzing, and interpreting data to provide valuable insights into market trends, consumer behavior, and competitive landscapes. This role is essential for informing business strategies, identifying opportunities, and supporting decision-making processes within the organization. **Experience -...

  • Opening for Market Research Associate at Jamshedpur

    3 days ago

    Jamshedpur, India Strategic Market Research Full time

    Contact - Mobile Number 7042238111 Specific Job Requirements - Should have sound knowledge of both written and verbal English - Able to understand and write the market trends and analysis - Able to conduct both primary and secondary research efficiently - Should have the ability to write promotional contents such as press releases, RDs and blogs as well -...

  • Sales Executive

    5 days ago

    Jamshedpur, India Ashiana Housing Ltd Full time

    **Job description** **What we live for**: At Ashiana, we enable people to live a better life. The 15,500 homes we have built, reminds us of our responsibility towards our customers, investors, vendors, and the society. Every day, we strive to deliver our homes on time, live up to the expectation we set and continue to care for our residents and projects...