Executive- Fc Ops

What you’ll do:

- Darkstore Operations Handling:
1. Control shrinkage at store, and ensure complete adherence to SOPs & processes.

2. Ensure quick fulfillment of orders in the shift while meeting customer expectations and delivery SLAs.

3. Achieve L0 Metrics targets at the store

4. Ensure/Monitor that all assets are in working condition, and are accounted for.

5. Ensure timely completion of inbound and outbound activities (No pending Inbound / dock should be greater than 4 hours)

6. Callouts for Tech issues and system issue if any along with raising tickets

7. On time cash reco to be done

8. Picking & Put away to be done on time.

9. Ensuring all the vehicles are parked at the right place near the facility
- Inventory Handling:
1. Manage store inventory, and conduct daily assessments on inventory health.

2. Ensuring all order are cleared as per schedule
- Manpower Management:
1. Manage off-roll employees, and ensure timely updates on availability & performance of store staff.

2. Managing People roaster
- Vendor Handling:
1. Liaise with last mile delivery executives to ensure timely delivery of orders to customers.

2. All vendor invoices to be cleared on time
- Audit & Quality:
1. Ensure audit scores at the dark store remain well above mandated thresholds.

2. Maintaining Flipkart's standards of hygiene & quality across darkstores.

3. Maintaining 5s in the store
- MIS & Reporting:
1. Generate timely reports on store activities, and metrics.

What you’ll need:

- MBA/Bachelor’s Degree.
- Minimum 2-5 years experience with warehousing,supply chain,FMCG
- Strong experience in scaling up of operations or greenfield scaleup experience
- Strong analytical approach to problem-solving with a metrics-driven focus
- Knowledge of fulfillment/warehouse/ distribution/first - mid - last mile operations
- Extraordinary Change Management skills: Processes, Policies, Training & Systems