F&b Billing Executive

6 months ago

Nanakramguda Hyderabad Telangana, India CUBE Hospitality Services Private Limited Full time

A Food and Beverage (F&B) Billing Executive plays a crucial role in the hospitality and restaurant industry. Their primary responsibility is to manage the billing and invoicing process for food and beverage services provided to customers. Here are the key roles and responsibilities of an F&B Billing Executive:
1. **Customer Interaction**: F&B Billing Executives interact with customers to take orders, confirm the details of the order, and provide information about menu items, pricing, and promotions. They ensure that customers' orders are accurately recorded.

2. **Order Processing**: They enter customer orders into the point-of-sale (POS) system, ensuring accuracy in item selection, quantities, and special requests.

3. **Billing and Invoicing**: F&B Billing Executives generate bills or invoices based on the orders placed by customers. They calculate the total cost of items ordered, including taxes, service charges, and any additional charges, and present this information to customers in a clear and organized manner.

4. **Payment Processing**: They handle various forms of payment, including cash, credit cards, mobile payment apps, and vouchers. F&B Billing Executives ensure that payments are processed accurately and efficiently. They provide receipts to customers and handle any change due.

5. **Maintaining Records**: It is their responsibility to maintain records of all transactions, bills, and invoices. This helps in keeping track of revenue, taxes, and any discounts or promotions applied.

6. **Handling Complaints**: If customers have questions or complaints regarding their bills, F&B Billing Executives should address them professionally and resolve any discrepancies or issues promptly.

7. **Menu Knowledge**: They should have a good understanding of the menu, including pricing, portion sizes, and any special offers or discounts, to provide accurate information to customers.

8. **Inventory Management**: In some establishments, F&B Billing Executives may also play a role in inventory management by recording the usage of ingredients or items from the kitchen or bar.

9. **Team Coordination**: They often work closely with kitchen staff, waitstaff, and management to ensure the smooth flow of orders and billing processes.

10. **Compliance**: Ensure compliance with all relevant laws and regulations related to billing, taxation, and customer data protection.

11. **Customer Service**: Provide excellent customer service by being polite, attentive, and responsive to customers' needs and requests.

12. **Cash Handling**: Handle cash responsibly, including counting and reconciling cash drawers at the beginning and end of shifts.

13. **Reporting**: Prepare daily, weekly, and monthly reports on sales, revenue, and billing-related data for management.

14. **Accuracy**: Attention to detail is crucial to ensure that bills are accurate and that customers are charged correctly.

Overall, F&B Billing Executives play a pivotal role in ensuring a positive dining experience for customers while maintaining the financial integrity of the establishment they work for. They should possess good communication skills, a strong sense of responsibility, and the ability to handle various payment methods and billing processes efficiently.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Nanakramguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9666776882

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