Receiptionist

Job Summary:
The Receptionist is responsible for providing exceptional customer service and administrative support to ensure smooth operations of the organization. The role involves greeting and assisting visitors, answering and directing phone calls, managing appointments, and performing various clerical tasks. The Receptionist serves as the first point of contact for guests and clients, representing the company in a professional and courteous manner.

Key Responsibilities:
1. Greet and welcome visitors, ensuring a positive and friendly experience.

2. Answer and direct incoming phone calls, taking messages and transferring calls to appropriate individuals or departments.

3. Provide accurate information to visitors and callers, addressing their inquiries or directing them to the relevant person or department.

4. Maintain a clean and organized reception area, ensuring a professional and welcoming atmosphere.

5. Manage appointments and schedule meetings, ensuring effective coordination and timely reminders.

6. Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.

7. Maintain and update visitor logs, ensuring accurate records of visitor traffic.

8. Assist in coordinating travel arrangements, including flight and hotel bookings, for staff members as required.

9. Manage office supplies inventory, restocking as needed, and coordinating with relevant vendors.

10. Perform basic clerical tasks such as photocopying, scanning, and filing documents.

11. Assist in coordinating and organizing company events, meetings, and conferences.

12. Collaborate with other administrative staff to ensure smooth operations and efficient communication across departments.

13. Uphold and promote a positive company image by adhering to professional standards and maintaining confidentiality.

14. Follow company policies and procedures, including health and safety regulations, to ensure a safe and secure work environment.

Qualifications and Skills:
1. High school diploma or equivalent; additional certification in office administration is a plus.

2. Proven experience as a receptionist or in a similar customer-facing role.

3. Excellent verbal and written communication skills, with a strong command of the English language.

4. Pleasant and professional demeanor, with exceptional customer service and interpersonal skills.

5. Strong organizational and multitasking abilities, with attention to detail.

6. Proficient in using office equipment such as phone systems, printers, and scanners.

7. Solid computer skills, including proficiency in MS Office (Word, Excel, Outlook).

8. Ability to handle sensitive and confidential information with integrity.

9. Strong problem-solving skills and the ability to remain calm under pressure.

10. Flexibility to adapt to changing priorities and handle a fast-paced work environment.

11. Strong time management skills, with the ability to prioritize tasks effectively.

12. Knowledge of basic administrative and clerical procedures.

**Speak with the employer**
+91 7861851958