Call Center Operator
5 months ago
**Responsibilities**:
- Handling incoming customer calls
- Confirming and informing customers about repair dates/times/status
- Maintaining records and reports
**Requirements**:
- Proficiency in English
- Experience as a call center operator
- Access to a personal computer
- Ability to work in a quiet environment
- Clear and articulate speech
- Proficient computer skills
- Customer-oriented attitude
- Stress resilience
- Willingness to work American time zones
- Attention to detail
**Conditions**:
- Remote work
- Working hours: New York EST 10 AM - 7 PM
- 5/2 schedule (Monday - Friday)
- Opportunity for growth into a franchise leader and eventually building your own team
**Skills**:
- English language proficiency
- Extensive experience with Housecall Pro or similar programs
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Work Location: Remote
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