Client Service Executive

7 months ago


Tughlaqabad Delhi Delhi, India YRHRS Full time

ACCOUNT EXECUTIVE

We’re looking for a smart, results-oriented Account Executive who shall complete the vital link between the agency and its clients. He/ she will be responsible for fulfilling clients’ needs and expectations while managing the day-to-day client interaction and collaborating with internal teams.

**Job Summary**:

- Own the client relationship and sustain the growth
- Maintain a regular communication channel with clients
- Manage, strategise and improve clients’ social media presence
- Effectively present and sell ideas to clients
- Communicate with clients on service expectations and feedback

**Key Responsibilities**:

- Interact with clients daily and build close and trusted relationship
- Manage clients’ day-to-day content and feeds on social/ digital platforms
- Be able to take detailed briefs from clients and share with creative teams
- Present creative works to clients for approval / modification
- Support the Account Director to develop strategies and campaigns
- Monitor the effectiveness of social media and share progress reports
- Ensure timely deliveries of posts, creatives and campaigns

**Knowledge/ Skill Set Required**:

- Strong interpersonal and client management skills
- Deep understanding of social media and SM tools
- Proficiency in using Social Media analytical tools
- 4-6 years of experience in a creative or digital agency
- Ability to work independently and take initiative
- Thrive on working independently and pressure environment
- Able to handle multiple projects smoothly and thoroughly

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- relevant: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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