Tellecaller
4 weeks ago
**Roles and Responsibilities**
- Ensuring process adherence related to admissions from point of enquiry to closing of admissions.
- Communicating with parents and students, receiving inbound calls and making outbound calls to potential customers and following up on leads.
- Understanding parent/ student needs and identifying admission opportunities.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Graduates in any stream (1-3 years of experience), freshers may also apply.
- Previous experience in an outbound call centre or a related sales position in the education sector preferred.
- Proficiency in Microsoft Office and CRM software.
- Excellent communication skills in English, Hind.
- Excellent phone and cold calling skills.
- Must be open to work on weekends as Saturday and Sunday will be working days, a particular day in the weekdays will be fixed as week off day.
Pay: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Call center: 4 years (preferred)
Work Location: In person
Application Deadline: 31/05/2024
Expected Start Date: 01/06/2024
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