Direct Banking Voice Process

2 weeks ago

Chennai, India Efficacy Accounts Management Solutions Full time

**Mention HR Name in top of the resume**

**HR Name : Priya**

**Contact Number : 8925945444**

**Roles and Responsibilities**:

- To ensure the fraud exposure & loss is minimized by identifying the fraud at the earliest
- Handling the Alerts as per the Guidelines*
- Interaction with Customer has to be carried-out as per the Talk-Off
- in Polite & Soft Manner
- Get the complete details updated in the system for all Identified frauds.
- Once fraud is Identified the required process has to be followed as per the post fraud Identification Guidelines.
- To ensure that the frauds are Identified at the first attempt.
- Proactive Identification of the suspected compromised cards/accounts and to initiate necessary action to prevent fraudulent attempts
- Should be Graduate fresher or experienced (preferred)
- Should be able to work in Rotational shifts and night shift. This is a 24X7 unit and hence should be able to work during holidays as well.

**Perks and Benefits**:

- PF
- ESIC
- Gratuity

**Qualification & Experience**:
Fresher or min 1 year of experience

**Age**: 18-28

**Gender**: Male

**Salary**: 16,700/- Gross

**Work Location: Adyar**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Adyar, Chennai - 600041, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Application Deadline: 26/02/2023

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