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Outbound Call Agent
2 weeks ago
Job description:
- Should be capable of handling calls (inbound & outbound)
- Should have genuine interest in addressing customers Queries, Requests and Complaints
(QRC)and ensure to provide first time resolution
- Should be empathetic to customers QRC and have excellent probing and problem-solving
skills to handle irate customers
- Should dedicate for continuous learning of insurance products, processes and market
- Should be a team player and willing to help new and fellow CSRs to come up the curve
Should be able to work under pressure situation
- Ability to exercise required independent judgement in dealing with situations, in adherence
and accordance with the company protocols
**Salary**: ₹15,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 7748981070
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