Gsa Housekeeping
2 months ago
Return all keys before leaving work.
- Watch for suspicious behavior and report unusual noises.
- Report missing items in rooms immediately to your superiors.
- Report any breakage or damage in guest room or public areas.
- Report if any pets or prohibited items noticed in guestrooms.
- Report any occupied rooms where the doors have been left unlocked.
- Do not unlock any interconnection doors for anyone without permission of Front Desk.
- Do not answer telephone calls in the guestrooms.
- Do not use telephones in occupied rooms.
- Do not lend your passkey.
- Do not give out guest names or room numbers.
- Do not remove or search guests baggage.
- Do not throw away anything that the guest leaves lying around.
**Qualifications**:
Language : Gujarati, Hindi and English languages
Education : Std 8th Above
Experiness : 6 months to 1 year experience as housekeeping work in hotel industry.
**Additional Information**:
To abide by the mission statement
To abide by the values and rules of the hotel
Ensure highest level of hygiene and cleanliness, all amenities, proper maintenance and a perfect room for Guests as per hotel standards
Knows the location of different rooms and suites and their names and their layout of the hotel
Responsible for floor master keys and security of guest rooms and ensures all standards as per checklist
Prepares and services rooms to meet Guest requirements on the floor by keeping Guest preferences in mind
Specific no of rooms departure clearance by 9 a.m,11 a.m,1 p. m and 4 p. m
Knows and gives evening /turndown services
Control consumption of supplies and check pilferage s
Care in placements of personalized stationery and removing them on departure
Prepares accurate occupancy report with information regarding scanty baggage, luggage occupied to control skippers and ensure correct billing
Informs supervisor / housekeeping desk of lost and found items, missing articles and damaged property
Coordinates with Housekeeping desk for amenities like bathrobes, plants, Stationery, mini bar, maintenance etc
Checks all consumption of items in the room mini bars, replenishes them as when required and raises checks for consumption
Mini bar replenishments from mini bar stores by 11.a.m/3p.m
Checks all consumption of items in the room mini bars, replenishes them as when required and raises check for consumption
Sends Guests laundry to the laundry
Coordinates with room service for clearance of soiled trays, etc
Maintaining the Pantries/ Pan stocks
Cleaning supplies with appropriate methods
Knows Replenishes the different emergency supplies
Give feedback to supervisors regarding the status of rooms, extra amenities provided etc. at end of shift
Feed back of guest messages regarding services
Keeps a check on activities and people on the floor and informs the supervisor / Desk of any suspicious or irregular movement
Informs Housekeeping supervisor of any guest requirements regarding Housekeeping which are beyond his/her own capabilities
Ensure maximum privacy and least disturbance to Guests in rooms
Shooting of soiled linen/counting linen per shift at 4 pm / 10 pm
Ensure spotting, Shampooing, repair, laying of carpets and rugs
Ensures spotting and upkeep of upholstery and lampshades
Ensures cleaning and maintenance of equipment
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