UX Designer

3 weeks ago

Gurgaon, India Clearstate Pte. Ltd Full time

**Introduction**:
The Economist Intelligence Unit (EIU) is a world leader in global business intelligence. We help businesses, the financial sector and governments to understand how the world is changing and how that creates opportunities to be seized and risks to be managed.

At our heart is a 50 year forward look, a global forecast of the majority of the world’s economies, we seek to analyse the future and deliver that insight through multiple channels and insights, allowing our clients to take better trading, investment and policy decisions.

We’re changing, embedding alternate data sources such as GPS and satellite data into our forecasting, products will increasingly be tailored to individual clients, driven by some of the most innovative data in the market. A highly collaborative team of Product Managers, Customer Experience and Product Engineering is being created with a focus on creating business and customer value-driven by real-time analytics alongside our traditional products.

We are looking for a UX Designer who will be responsible for supporting a user-centred design process, working across a mix of existing websites for our subscription services, new products and marketing websites. Each designer is part of a cross-functional team of Product Managers, Analysts and Engineers tackling customer-centric challenges

This role is a 1 year contract - Maternity cover based out of our Gurgaon office.

**Accountabilities**:
**How you will contribute**:
**Understand customers**
- Gain a deep understanding of our customers and ensure we remain customer-centric in everything we do
- Run research activities and usability tests, bringing forward new findings and learnings

**Own the design process**
- Own the entire design process from idea to implementation
- Engage customers, stakeholders and the team to ensure your proposed design fits business goals and technical constraints and meets user needs
- Think holistically about the big picture when designing a product, whilst also being detail-oriented and delivery focused
- Evolve our products to be better and simpler
- Own/fix complex design and technical debt
- Be open to sharing, whether that be your thoughts, ideas or work in-progress

**Work with a design system**
- Use the principles, styles, components, patterns, standards and guidelines in the EIU’s design system
- Work with other designers to maintain and evolve our design system and design principles with a holistic consideration for our products

**Work within a product team**
- Work in an Agile Scrum and Kanban process
- Collaborate closely with design, product and engineering to create a highly efficient delivery team
- Participate in workshops and discussions to promote the communication of ideas
- Convey ideas and break down concepts clearly to a diverse range of stakeholders (verbally and written)

**Experience, skills and professional attributes**:
**The ideal skills for this role are**:

- Experience designing multiple digital products at scale
- 3-4 years of relevant experience
- Thinking analytically about business and customer problems
- Demonstrate how you’ve used both research and data to solve the problem
- An understanding of mobile-first and responsive web design
- You are critical and questioning - always asking how we do better
- Attention to detail and care in your craft
- Simplifying complexity
- Experience with end-to-end product design
- Experience working with a design system
- The ability to think at a high level about the holistic customer experience & product strategy and clearly articulate design decisions
- You are customer-centric with a good understanding of different research and testing methods, including when and how to use them
- The ability to take ownership of the design process and work as a self-directed member of the product team
- The ability to understand technical implications in your design decisions
- You are an excellent communicator - able to discuss design decisions confidently at all levels
- Good team-working, negotiation and stakeholder management skills

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