Ticketing Executive Wfh
3 weeks ago
Qiott Llp is seeking a Ticketing Executive to join our team of travel enthusiasts. This is a work from home position where you will be primarily responsible for handling all aspects of ticketing and reservations for our clients. You will work closely with our travel agents to ensure our clients receive the best possible experience when booking and managing their travels. As a key member of our team, you'll have the opportunity to make a meaningful contribution to our clients' travel experience and help us to maintain our reputation for excellence.
**Responsibilities**:
- Process tickets and reservations for clients efficiently and accurately
- Manage and organize client travel itineraries
- Handle customer inquiries and concerns related to ticketing and reservation issues
- Collaborate with bookkeeping and accounting teams to ensure timely billing and client payment processing
- Research travel-related information as needed to ensure the smoothest possible planning process for clients
- Liaise with vendors and suppliers to secure the best pricing, terms, and conditions for our clients
- Assist in creating and implementing travel agent training programs as needed
**Requirements**:
- Proven experience as a ticketing executive or in a similar role
- Demonstrated understanding of ticketing and reservation systems
- Proficiency in using GDS systems such as Amadeus or Sabre
- Excellent communication skills, both written and oral
- Ability to work independently and efficiently in a remote work environment
- Strong organizational and multitasking skills
- Attention to detail and accuracy in handling client data.
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