Sales & Customer Service Executive
1 month ago
Repair Script is a fast-paced IT Hardware Repair company, providing top-notch services to our clients in the UK. We are looking for a Sales & Customer Service Executive to join our team in Ahmedabad and manage our client interactions efficiently.
**Key Responsibilities**:
- Handle incoming and outgoing calls professionally, ensuring clear and effective communication.
- Assist customers with inquiries and provide basic technical support as needed.
- Document call details and maintain accurate records.
- Update Job Management Board with all client updates and communications
- Manage Client Orders throughout the Order lifecycle
- Support with Purchasing
- Collaborate with other teams to retrieve updates, resolve complex issues and escalate when necessary.
**Qualifications**:
- **Fluency in English (Read, Write, and Speak)**: Excellent communication skills are a must.
- **Technical Knowledge**: Basic understanding of computer hardware, electronics, networking and software is a must.
- **Location**: Must be based in Ahmedabad.
- **Availability**: Willingness to work on UK Hours.
**What We Offer**:
- Competitive salary package with OTE options
- Opportunity to work in an international environment
- Professional development and growth opportunities
**Job Types**: Full-time, Permanent
Schedule:
- UK shift
Application Question(s):
- What was your last pay ?
**Experience**:
- total work: 2 years (required)
- Customer support: 1 year (required)
- International voice process: 1 year (required)
- Computer hardware: 1 year (preferred)
**Language**:
- Professional English (required)
**Location**:
- Ahmedabad, Gujarat (required)
Work Location: In person
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