Iis(Infrastructure Monitoring)

7 months ago


Chennai Tamil Nadu, India Encora Full time

**IIS (Infrastructure Monitoring)**

**Important Information**

**Location**:Chennai

**Experience**: 6+ years

**Job Mode**: Full-time

**Work Mode**: Hybrid

**Job Summary**

**Responsibilities and Duties**
- Logging and Monitoring
IIS logs
Event Viewer
Performance / Health check
Knowledge on any Monitoing tools

IIS
Enable/ Disable App logs
Protocols that IIS supports
Virtual directory in IIS
Application Pool in IIS
Recycling in IIS

Incident/PRB Management
Incident Management Process
Incident vs RSC VS RFI
Emergency Ticket (E4) and Report
Problem + Life Cycle
Continous Improvement
Change Management (Process)
Configuration Management
TRT - SLA (Time Management and Prioritization)

**Qualifications and Skills**
- Bachelor's degree in Computer Science or Information Systems.

**Role-specific Requirements**
- ** Technologies**: Incident/PRB Management, Change Management, Configuration Management
- ** Skillset competencies**: IIS logs, Logging and Monitoring, Enable/ Disable App logs, Protocols that IIS supports, Virtual directory in IIS, Application Pool in IIS, Recycling in IIS.

**About Encora**

Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering & Development, Data Modernization & Engineering, Digital Experience, DevSecOps, Cybersecurity, Quality Engineering, Generative AI, among others.

At Encora Inc. we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.



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