Mis Executive

2 weeks ago


Indore, India Ez 4 Business Solutions Full time

JOB LOCATION: Sunder Masala, 204, samta nagar, Nemawar road, Palda, Indore, 452020

Serves customers by providing product and service information and resolving product and service problems.

Attracts potential customers by offering promotional code, discounts offer, and suggesting information about other products and services.

Opens customer accounts by recording account information.

Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service

Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format

Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed

Provide support and maintenance to existing management information systems (MIS).

Generate and distribute management reports in accurate and timely manner

Develops MIS documentation to allow for smooth operations and easy system maintenance

Provide recommendations to update current MIS to improve reporting efficiency and consistency

Perform data analysis for generating reports on periodic basis

Develop MIS system for customer management and internal communication

Provide strong reporting and analytical information support to management team

Generate both periodic and ad hoc reports as needed

Understand customer problems and provide appropriate technical solutions

Analyze business information to identify process improvements for increasing business efficiency and effectiveness.

Participate in cross-functional meetings to resolve recurring customer issues.

Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand

Analyze current business processes and make recommendations for improvements

Maintain thorough understanding of data and information resources

Maintain a status on all projects and proactively communicate with management and customers

JOB REQUIREMENTS

To be considered for this position, applicants need to meet the following qualification criteria:
Bachelors degree in Business Administration, Finance, Accounting, Economics, or a related field required; Master’s degree preferred

Well equiped with record keeping, data and report presentation skills

Must have strong customer service skill

Analytical experience required

Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations

Sound business decision-making ability

Ability to handle multiple projects simultaneously

Ability to communicate with people of various technical and business backgrounds

1-3 years of experience in the relevant industry preferred

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9806030665


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