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Student Counsellor

2 months ago

Kolkata West Bengal, India Alliance Work &Travel Full time

We are Alliance Visas Work & Travel, established since 2012 and based out of the UK.

We are launching our study abroad department and looking for a dynamic person who has at least 5 years of previous experiance in international study counseling to manage and roll out the service in India

Key duties

Achieve defined individual enrolment and revenue targets.
- Developing Marketing strategy and campaigns
- Marketing and promotion of company through various channels to generate traffic
- Be able to provide indept guidance on overseas education requirements including

tests, college shortlists, visa requirements for Australia, Canada, New Zealand, UK and USA.
- Excellent communication skills.
- Patient, responsible, friendly, and accommodating.

Key Responsibilities:

- Provide comprehensive counselling to students regarding Admissions and testing prep

products by any of the customer preferred means -in-centre, online, etc.
- Responsible for complete sales funnel management & ensuring updation of enquiries,

solving the student queries, follow-up with students, and enrolments/ handling

registrations.
- Hit conversion targets
- Gather accurate client information on prescribed enquiry form from walk-ins and

timely update on portal.
- Maintain inventory of student’s kit and ensure timely issuance as per process.
- Be proactive in reviewing information on various courses, colleges, test prep products,

etc. to be able to propose accurately and address questions.
- Coordinate with respective teams for products/services and seek support for second level

counselling whenever required.
- Be responsibly proactive in up-selling and cross-selling relevant products.
- Support Centre Manager in grievance management.
- Ensure efficient & appropriate communication with students related to batch details,

timelines and updates.
- Be proactive for self-development initiatives by participating in training and certifications.
- Owning the entire lifecycle of each student at each stage, maintaining a database and

having the ability to extract reports.
- Work closely with cross functional teams such as research, advising, editing, IT and

Finance and ensure IT related process compliances.
- Monitoring and follow up of creation of schedules & other mandatory operational tasks at

all locations as per TAT. Provide comprehensive counselling to students regarding

Admissions and Test Prep products by any of the customer preferred means -in-centre,

online, etc.
- Responsible for complete sales funnel management & ensuring updation of enquiries,

solving the student queries, follow-up with students, and enrolments/ handling

registrations.
- Ensure benefits and advantages of enrolment are shared with students to encourage

conversions.
- Ensure high rate of conversion of all leads
- telephonic, forwarded and referrals to be

successful in achieving the performance goals.
- Gather accurate client information on prescribed enquiry form from walk-ins and

timely update on portal.
- Be proactive in reviewing information on various courses, colleges, test prep products,

etc. to be able to propose accurately and address questions.
- Up-selling and cross-selling products.
- Efficient communication with students related to batch details,

timelines and updates.
- Be proactive for self-development initiatives by participating in trainings and certifications.
- Owning the entire lifecycle of each student at each stage
- Monitoring and follow up of creation of schedules amp; other mandatory operational tasks at

**Salary**: ₹400,000.00 - ₹600,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 5 years (required)

Work Location: In person

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