Customer Relationship Executive
2 weeks ago
**Job Title: Customer Relationship Executive (Social Media)**
**Responsibilities**:
**1. Social Media Management**:
- Create and curate compelling content for social media channels, including posts, stories, and multimedia assets.
- Monitor social media platforms for mentions, comments, and messages, and respond promptly and empathetically.
**2. Customer Communication**:
- Serve as the primary point of contact for customers on social media platforms, addressing inquiries, concerns, and feedback in a timely and personalized manner.
- Build and maintain positive relationships with customers by providing helpful and informative responses, resolving issues effectively, and expressing appreciation for their support.
- Escalate complex or sensitive issues to the appropriate internal teams for resolution, ensuring that customers receive timely and satisfactory resolutions.
**3. Client Interaction**:
- Communicate with clients to understand their goals, preferences, and expectations regarding social media management.
- Provide regular updates on social media activities, campaign performance, and key metrics to clients, demonstrating transparency and accountability.
- Collaborate with clients to develop tailored social media strategies and campaigns that align with their objectives and deliver measurable results.
**4. Work Management**:
- Prioritize and manage tasks efficiently to meet deadlines and achieve performance targets.
- Coordinate with internal teams, including content creators, designers, and analysts, to ensure seamless execution of social media initiatives.
- Implement workflows and processes to streamline communication, collaboration, and task management, optimizing productivity and quality of work.
**5. Reporting and Analysis**:
- Track and analyze social media metrics and KPIs to evaluate the effectiveness of campaigns and initiatives.
- Prepare comprehensive reports and presentations summarizing performance insights, trends, and recommendations for improvement.
- Use data-driven insights to refine strategies, optimize content, and enhance the overall customer experience on social media platforms.
**Qualifications**:
- Bachelor's degree in marketing, communications, business, or a related field
- Strong interpersonal and communication skills, with the ability to interact confidently and diplomatically with customers and clients.
- Excellent organizational and multitasking abilities, with a keen attention to detail and a focus on delivering results.
- Proficiency in social media platforms, analytics tools, and CRM software.
**Conclusion**:
A Customer Relationship Executive specializing in social media plays a pivotal role in managing customer interactions, fostering client relationships, and driving the success of social media initiatives through effective communication, strategic planning, and diligent execution.
**Job Types**: Full-time, Permanent
**Salary**: ₹13,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (required)
Work Location: In person
Application Deadline: 17/02/2024
Expected Start Date: 20/02/2024
-
Customer Relationship Executive
1 month ago
Ernakulam, India A4 Mercantiles Pvt Ltd Full timeWe are looking for Customer Relationship Executive to join our team at A4 Mercantiles Pvt Ltd - Experience - 0 to 1 years. - Experience in customer support will be added plus. - Job Type - Permanent, Onsite. - Location - Kochi, Kerala. - Preference to female applicants. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹120,000.00 per...
-
Customer Relationship Executive
6 days ago
Ernakulam, India CCAN SOLUTION Full timeExcellent verbal communication skills and leadership skills - Business management skills - Research and identify new market opportunities - Maintain good relationships with current clients and potential clients - Ability to use your initiative - Customer service skills - Ambition and a desire to succeed - Must be dynamic and sales-target oriented -...
-
Customer Relationship Executive
1 month ago
Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full timeAs a Customer Relation Executive, your primary responsibility is to maintain and enhance the relationship between the company you work for and its customers. Your role is crucial in ensuring customer satisfaction and loyalty, which ultimately contributes to the success of the business. **Responsibilities: - ** - Relationship Management: Building strong...
-
Customer Relationship Executive
1 month ago
Ernakulam, India Analytix Fintech International Pvt Ltd Full time**Roles and Responsibilities: - ** - Building and maintaining good relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Gather status information from various departmental teams and quickly convey them to clients. - Verify and gather the appropriate...
-
Customer Relationship Executive
4 weeks ago
Ernakulam, India INDUS MOTORS LCV PVT LTD Full timeWe are one of the leading automobile dealer in Kerala. we Have openings for Customer relationships Excitative for our Cochin Branch. Freshers and Experienced can Apply Contact us : 97470 88886 **Salary**: ₹10,000.00 - ₹12,000.00 per month **Speak with the employer** +91 9747088886
-
Customer Relationship Executive
2 days ago
Ernakulam District, Kerala, India Unisis Solutions Pvt. Ltd. Full timeWe are looking for a Customer Relationship Executive. Requirements: - Must have good communication skills - Any degree - 0-3 years of experience - Freshers with good communication skills are also welcome Work Location - Kochi **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental pay...
-
Customer Relationship Executive
1 month ago
Ernakulam, India KUMMENCHERY HARDWARE Full timeWe are distributors of JSW Steel Ltd Post - Customer Relation Executive. Qualification - Any Graduation Experience - 0-1 Year **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - NH 47 PATHADPALAM, Ernakulam - 682033, Kerala: Reliably commute or planning to...
-
Client Relationship Executive
4 weeks ago
Ernakulam, India Stock Market Kerala Full timeCUSTOMER RELATIONSHIP EXECUTIVE We are looking for a resilient, empathic Client Relationship Executive to contribute to the growth of our company. Client Relationship Executive are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also...
-
Client Relationship Executive
1 month ago
Ernakulam, India Qualida technologies pvt ltd Full timeJob Title: Client Relationship ExecutiveJob Title: Client Relationship Executive Job Summary: We are seeking a highly motivated and skilled Client Relationship Executive to join our dynamic team. The Client Relationship Executive will be responsible for nurturing and maintaining strong relationships with our clients, ensuring their satisfaction, and driving...
-
Client Relationship Executive
4 weeks ago
Ernakulam, India RAK Interiors Full timeWe are hiring Client relationship executive - Female for our office in Vyttila. Jobs and responsibilities are, Incoming Calls: Need to answer inbound calls and identify potential clients and route to the departments accordingly. Customer Follow-up: Maintain regular communication with existing and potential customers to build and nurture relationships,...
-
Relationship Executive-female
1 month ago
Ernakulam, India Parvath Infosource Full timeWe are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients Roles and Responsibilities - Maintain good relationship with Customers - Creating innovative ways and looking for fundraising - Must be an excellent team player and have the ability to work in collaborative manner Skills...
-
Customer Relationship Executive
1 month ago
Ernakulam, India Buildnext Construction Solutions Pvt. Ltd Full timeHandling customer queries via various means in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. Min 2 years of experience You have at least a degree in any...
-
Customer Relationship Executive
1 month ago
Ernakulam, India Alchemist Placements Solutions Full timeMinimum one year experience in same feild **Salary**: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 2 years (required) - Customer service: 1 year (preferred) **Language**: - English (preferred) Ability to Commute: - Ernakulam, Kerala (required) Ability to Relocate: - Ernakulam, Kerala: Relocate before...
-
Customer Relationship Executive
1 month ago
Ernakulam, India FINOVEST GROUP Full timeWe are in lookout for active and energetic sales personnel having minimum 6 months experience in NBFC/banking or any other similiar financial institutions. Targets & incentives are applicable **Job Types**: Permanent, Fresher **Salary**: ₹12,000.00 - ₹17,000.00 per month **Benefits**: - Paid sick time - Provident Fund Schedule: - Day...
-
Customer Service Executive
1 week ago
Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full timeAs a Customer Service Executive, your primary responsibility is to maintain and enhance the relationship between the company you work for and its customers. Your role is crucial in ensuring customer satisfaction and loyalty, which ultimately contributes to the success of the business. **Responsibilities: - ** - Relationship Management: Building strong...
-
Customer Service Executive
1 month ago
Ernakulam, India Analytix Tax Consultant Full timeAs a Customer Service Executive at our Digital Solutions Company (DSC), you will play a pivotal role in ensuring exceptional customer experiences and satisfaction. You will be the primary point of contact for our valued clients, addressing their inquiries, providing solutions, and maintaining positive relationships. Your ability to understand customer needs...
-
Customer Relationship Executive
1 month ago
Ernakulam, India Parvath Infosource Pvt Ltd Full time**Roles and Responsibilities**: - Responsible for daily interaction with donors & promoting the culture of giving in India - Maintaining & expanding the database of individuals for the organization - Regular follow up with donors & converting them for long-term giving - Providing relevant information to donors in an honest & effective manner - Responsible...
-
Customer Success Executive
4 weeks ago
Ernakulam, India Webcrstravel Technologies Pvt Ltd Full timeJob Description - **Customer Success Executive** **Position Overview**: **Key Responsibilities**: **Client Relationship Management**: Develop and maintain strong, long-lasting relationships with assigned clients. Understand their business objectives, challenges, and success metrics. **Customer Onboarding**:Lead the onboarding process for new clients,...
-
Customer Relationship Officer
4 weeks ago
Ernakulam, India Accede HR Solutions LLP Full time**Position/ Title**: Relationship Officer **Location**: Cochin **Experience**:6 months-5 years **Responsibilities**: - Establish and maintain strong professional relationships/connections internally and externally. - Achieve sales targets assigned and contribute to the overall achievement of the division. - Ensure full awareness of all services provided...
-
Branch Relationship Executive
1 month ago
Ernakulam, India CII - Model Career Centre Full timeJob Title: Branch Relationship Executive Location: Edappally, Thrissur, Vytila, Aluva, Perumbavoor, Thevara, Maradu **Job Type**: Full-Time **Job Description**: - Conduct training sessions for finance team members. - Develop and deliver finance-related training programs. - Stay updated on industry regulations and best practices. - Provide guidance on...