Avp - Account Onboarding ,gsc's

3 weeks ago

Bengaluru Karnataka, India HSBC Full time

-Job description

**Business: Asset Management**

**Open positions: 1**

**Role Title**:AVP - Account Onboarding***

**Global Career Band: 5**

**Location: (Country/City): Bangalore**, India**

**Recruiter Name : Amanpreet Kaur**

**Why join us?**

HSBC Asset management group has a strong heritage and has been in financial markets for 150+ years. The global service center (GSC) in Bangalore has served as a Global Offshoring hub for various businesses of HSBC, including the asset management group (AMG), and currently enjoys the distinction of being the only offshore service center for the AMG business. AMG Client Operations plays a very important role in servicing our growing business across Institutional and Wholesale clients. Striving towards achieving client centricity across all stages of a client life cycle

**The Opportunity**:

- The specific opportunity is to contribute in designing and execution of the Account onboarding function in Bangalore which will support global Institutional and Wholesale business. Manage the daily fund and mandate account onboarding requests and ensure all set ups are completed. Regions in scope are all the global markets with predominant focus on HK and UK.
- Other aspect is to contribute extensively and run with the process of digitally transforming the entire onboarding process. In this role, the incumbent(s) will be understanding the current state of the process, review the steps performed today and figure out an efficient way of doing the process. Hence, this role will require understanding the business process, to be able to think both technically and intuitively as well as help in building a strategic solution to achieve cost base benefits both in terms of saving man hours as well as servicing our clients effectively.

**What you’ll do**:

- Oversee the end to end new launch requests across funds and mandates
- Stakeholder management as the team will be coordinating with multiple parties
- Ensure effective communication with the business as there will be parallel ongoing requests
- Ensure we meet the agreed SLAs and KPIs for the global markets
- Perform hands-on activities along with the team as required in order to make sure that the commitments are met and objectives are accomplished.
- Review the current processes across markets to streamline the onboarding across different markets
- Identify solutions to make the process more efficient with automated solutions
Requirements

**What you will need to succeed in the role**:

- Relevant experience in Account onboarding space
- Should be able to communicate well and manage stake holders across the globe
- Ability to plan and organize effectively as well as inclination towards change is required
- Zeal to learn and an open-minded approach is a must requirement
- Capability to think analytically will make the work easier for the incumbents themselves
- Knowledge on asset management industry is required

**What additional skills will be good to have?**
- Minimum 8+ years of experience in Asset Management
- Knowledge of Institutional and fund business
- Global stakeholder management
- Strong technical knowledge about various products and strategies
- Experience in Transformation of the onboarding process
- Analytical thinking and good with designing new workflows

**You’ll achieve more at HSBC**

**Issued by HSBC Electronic Data Processing (India) Private LTD

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