Front Office Assistant

1 month ago


Calicut, India Edumpus Full time

**About the Company**

**Key Responsibilities**:

- **Greet Visitors**: Welcome clients, guests, and employees as they arrive at the office with a warm and friendly demeanor.
- **Answer Phones**: Manage incoming calls, route them to the appropriate personnel, take messages, and provide accurate information about the company and its services.
- **Customer Service**: Assist clients and visitors with inquiries, provide information, and offer exceptional customer service at all times.
- **Appointment Scheduling**: Schedule appointments and maintain calendars for meetings, conference rooms, and other events.
- **Administrative Support**: Provide general administrative support to office staff, including data entry, filing, photocopying, and other tasks as needed.
- **Maintain Cleanliness**: Ensure the front office area is clean, organized, and well-maintained at all times.
- **Handling Deliveries**: Receive and distribute mail, packages, and deliveries to the appropriate recipients.
- **Compliance**: Adhere to company policies and procedures, ensuring the front office operates smoothly and efficiently.
- **Problem Solving**: Address and resolve customer complaints or issues in a professional and timely manner.
- **Team Collaboration**: Collaborate effectively with colleagues and other departments to ensure seamless communication and coordination.

**Qualifications**:

- Bachelor degree in any discipline or equivalent qualification.
- Previous experience in a customer service or administrative role is preferred.
- Strong communication skills, both written and verbal.
- Proficiency in using office equipment, such as computers, printers, and telephones.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Friendly and approachable personality with a positive attitude.

**Why work with us?**
- Exposure to working alongside multiple times and leadership.
- Fast-paced, fun and collaborative environment.
- Internal mobility opportunities as we scale.
- A team invested in you both personally and professionally.

**Job Types**: Permanent, Full-time

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Speak with the employer**
+91 7306023117



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