Reservation & Ticketing Executive
3 weeks ago
Position Overview: We are seeking a dynamic and customer-oriented Travel Agent to join our team. As a Travel Agent, you will be responsible for assisting clients in planning and booking their travel arrangements, providing personalized service, and ensuring a smooth and enjoyable travel experience. Your expertise and attention to detail will help create unforgettable journeys for our clients.
**Responsibilities**:
- Understand clients' travel preferences, needs, and budgetary limitations to offer tailored travel options and itineraries.
- Research and provide accurate and up-to-date information on travel destinations, attractions, accommodations, transportation, and other travel-related services.
- Recommend suitable travel packages, tours, and activities based on clients' interests, ensuring an exceptional travel experience.
- Assist clients in making travel bookings, including flights, accommodations, car rentals, travel insurance, and other travel-related services.
- Utilize computerized reservation systems and online booking platforms to check availability, compare prices, and secure bookings.
- Process and confirm travel bookings, ensuring accuracy of information and timely delivery of travel documents to clients.
- Coordinate with airlines, hotels, tour operators, and other service providers to manage bookings, resolve issues, and ensure a seamless travel experience.
- Stay updated on travel trends, industry regulations, and destination-specific information to provide reliable and comprehensive advice to clients.
- Handle client inquiries, complaints, and requests promptly and professionally, providing exceptional customer service throughout the travel process.
- Build and maintain strong relationships with clients, fostering repeat business and referrals.
- Collaborate with the backend office team to ensure efficient handling of travel arrangements and seamless operations.
- Meet or exceed sales targets and contribute to the overall success of the travel agency.
**Requirements**:
- Proven work experience as a Travel Agent or in a similar role, preferably within the travel industry.
- In-depth knowledge of travel destinations, attractions, and travel-related services.
- Familiarity with computerized reservation systems, online booking platforms, and ticketing procedures.
- Strong sales and negotiation skills with the ability to upsell and cross-sell travel products and services.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and provide outstanding customer service.
- Proficiency in using computer systems, including MS Office Suite and travel reservation software.
- Attention to detail and strong organizational skills to manage multiple client bookings and travel arrangements.
- Ability to work independently as well as part of a team in a fast-paced and dynamic environment.
- Flexibility to adapt to changing travel trends, client needs, and industry regulations.
- Passion for travel and a deep understanding of different travel styles and preferences.
- Additional language skills and travel-related certifications are a plus.
Join our team of travel enthusiasts and help our clients embark on unforgettable journeys. To apply, please submit your resume, cover letter, and any relevant certifications.
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Day Shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- mohali, : Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: mohali punjab
**Speak with theManju Kamboj [9915801157]**
**Job Types**: Full-time, Permanent, Internship
**Salary**: From ₹10,044.04 per month
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- travel trade: 10 years (preferred)
Ability to Commute:
- Mohali, Punjab (preferred)
Ability to Relocate:
- Mohali, Punjab: Relocate before starting work (required)
**Speak with the employer**
+91 9915801157
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