Business Operation Trainee
2 months ago
**About the Role**
As a **Business Operations Trainee** at our EdTech company, you will have the opportunity to immerse yourself in the dynamic world of education technology. You will support day-to-day operational functions, help streamline processes, and work closely with various departments to ensure efficient delivery of our educational services. This role is ideal for someone looking to understand the behind-the-scenes operations of an EdTech organization and contribute to the seamless execution of educational programs and products.
**Key Responsibilities**:
- Assist in coordinating and managing daily operational tasks related to online course delivery, platform management, and student services.
- Collaborate with academic, content, and tech teams to optimize course launches, manage schedules, and ensure smooth operations.
- Support in tracking and analyzing key operational metrics, including student engagement, course completion rates, and platform performance.
- Help streamline the onboarding process for instructors, students, and support teams.
- Assist with the management of learning management systems (LMS) and troubleshooting any technical issues.
- Provide operational support for webinars, live classes, and online events.
- Prepare operational reports and performance summaries for leadership teams.
- Support in inventory management of digital resources (course materials, video content) and ensure timely updates.
- Participate in process improvement initiatives to enhance the scalability and efficiency of our operational workflows.
- Ensure proper documentation of operational protocols and maintain a knowledge base for internal use.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹25,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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