Customer Care Executive

6 months ago

Gurgaon, India Kalp Solutions Full time

**URGENT HIRING FOR CUSTOMER CARE EXECUTIVE **

**Responsibilities**
- Provide end-to-end service support to our customers.
- Work with internal teams to resolve customer issues promptly.
- Gather and pass on the feedback from customers to product development teams.
- Proactively engage with customers to enhance retention and loyalty.
- Meet the high standards of professional conduct, turnaround time and accuracy set by the team.

**Eligibility Criteria**
- Excellent verbal and written communication required (Preferred - English)
- For Voice - Focus in fluency + Strong stability.
- Should be fine with working from office.
- Grad/ungrad can apply. Also Freshers who have graduated can apply.
- Age should be 18+ years.

**Job Types**: Full-time, Regular / Permanent

**Salary**: 18,000/- to 31,000/- per month.

**Schedule**:

- Rotational shift.
- 5.5 working days.

**Supplemental pay types**:

- Travel Allowance.
- Yearly bonus.
- Performance bonus.

**Ability to commute/relocate**:

- **Gurgaon, Haryana** : Reliably commute or planning to relocate before starting work (required)

**Thank You.**

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹31,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable with Rotational shift?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

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