Gsa -hk

Ø To abide by the mission statement

Ø To abide by the values and rules of the hotel

Ø Ensure highest level of hygiene and cleanliness, all amenities, proper maintenance and a ‘perfect’ room for Guests as per hotel standards

Ø Knows the location of different rooms and suites and their names and their layout of the hotel

Ø Responsible for floor master keys and security of guest rooms and ensures all standards as per checklist

Ø Prepares and services rooms to meet Guest requirements on the floor by keeping Guest preferences in mind

Ø Specific no of rooms departure clearance by 9 a.m,11 a.m,1 p. m and 4 p. m

Ø Knows and gives evening /turndown services

Ø Control consumption of supplies and check pilferage’s

Ø Care in placements of personalized stationery and removing them on departure

Ø Prepares accurate occupancy report with information regarding scanty baggage, luggage occupied to control skippers and ensure correct billing

Ø Informs supervisor / housekeeping desk of lost and found items, missing articles and damaged property

Ø Coordinates with Housekeeping desk for amenities like bathrobes, plants, Stationery, mini bar, maintenance etc

Ø Checks all consumption of items in the room mini bars, replenishes them as when required and raises checks for consumption

Ø Mini bar replenishments from mini bar stores by 11.a.m/3p.m

Ø Checks all consumption of items in the room mini bars, replenishes them as when required and raises check for consumption

**Qualifications**:
HOTEL MANAGEMENT

**Additional Information**: