Product Trainer andheri East uk Process

3 weeks ago


Andheri East Mumbai Maharashtra, India Pozitive Electricity & Gas Pvt Ltd. Full time

Ø Responsible for conducting training sessions for new hires.

Ø Facilitate the onboarding and orientation process for new employees, ensuring they receive comprehensive training on products, processes, functions and systems to become productive members of the team quickly.

Ø Conduct product training programs for Service, Sales & Operations team and developing product knowledge and expertise for customers.

Ø Create a KMS and LMS ecosystem, build an information and knowledge repository as per industry standards, ensure it is updated and evolves as per business and market requirements.

Ø Assess training needs and implement training programs and refreshers accordingly.

Ø Measure the effectiveness of training programs.

Ø Gather feedback from trainees and stakeholders to identify areas for improvement in training materials and methods and make necessary adjustments to enhance the learning experience.

Ø Provides feedback to management on training outcomes.

Ø Keeps abreast of new product developments and updates training programs accordingly.

Ø Maintaining up to date knowledge of industry developments, market trends and product features.

Ø Train employees on company processes related to Customer Service Protocols, quality control, and any other relevant operational procedures.

Ø Collaborate with other departments such as Operations, Marketing, Sales, and Customer Service to ensure alignment between training efforts and overall business goals.

Ø Ensure that employees adhere to quality standards in product presentation, customer interactions, and order fulfillment processes through regular training and reinforcement of best practices.
- Proven experience as a Product Trainer or a similar role.
- Excellent communication, presentation, and interpersonal skills.
- Strong knowledge of adult learning principles and training methodologies.
- Ability to design and develop training programs.
- Ability to deliver engaging and effective training sessions to employees.
- Strong organizational and time management skills.
- Bachelor’s degree in related field
- Excellent with MS Office - Word, Excel and Powerpoint

Pay: ₹1,200,000.00 - ₹1,800,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- UK shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Andheri East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How much experience do you have as a Product Trainer?
- What is your notice period?

**Experience**:

- total work: 5 years (required)

Work Location: In person

**Speak with the employer**
+91 9702478166
Expected Start Date: 06/05/2024



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