Production Support Technician

2 weeks ago

Mumbai Maharashtra, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Computer Engineering
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**:
The Corporate Systems team at FIS is a dedicated group of professionals responsible for analyzing, designing, and implementing business processes to improve efficiency and effectiveness within the organization. They are involved in various meetings and events, such as VITS 2023 and Tech Talks, and discussions about topics like AI, Agile, and Microsoft 365.

**What you will be doing**

Maintains scheduling system and new/improved work procedures for processing environment.
- Researches and resolves user problems as well as issues and problems with software systems, operations processing and assigned processing environments.
- Makes effective use of tools and resources, such as DDF, BBI, Control, TSO/ISPF, OMEGAMON, Netstat, Connex, Netview, PCS, MICALL, etc. to solve the problem. Makes effective use of tools and resources, such as ITO Message Browser, TSO/ISPF, What's UP Gold, Glance Plus, Voiceplan, ECS/Control, Networker, ADSM, pcANYWHERE, ACSLS, etc. to solve open systems production or system problems. Utilizes manuals, write-ups and other tools as an aid in solving problems. Contacts others who are experienced in the area for problem solution ideas. Contributes to the body of knowledge by adding solutions and other information that would be useful to others.
- Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for the job.
- Analyzes and implements changes or additions to software systems and operations procedures.
- Trains internal customers (employees) on changes, new systems or new procedures.

**What you bring**

Knowledge of company software products
- Knowledge of mainframe and/or open systems operating systems
- Ability to effectively use production control tools and resources for mainframe and/or open system processing environments
- Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels of the organization or that of clients, e.g., executive, management, individual contributors
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources
- Excellent problem-solving, team and time management skills
- Is resourceful and proactive in gathering information and sharing ideas

**What we offer you**
- An exciting opportunity be a part of **World’s Leading FinTech Product MNC**:

- To be a part of vibrant team and to build up a career on core banking/payments domain
- Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • IT Technician

    2 months ago

    Mumbai, Maharashtra, India political action services Full time

    Job brief We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and...

  • Paediatric Cardiology Technician

    2 months ago

    Mumbai, Maharashtra, India Mandke Hospital Support Services Ltd Full time

    Excellent opportunity for **Peadiatric Cardiology Technician / Echochardiography** at Multi-Speciality Hospital Experience : 2+ years Qualification : BSc PMT in Cardiology / Diploma in Cardiology Technician / 2D Echo, EEG Diploma Location : Mumbai, Andheri West **JOB PURPOSE**: - Considerable knowledge of cardiovascular principles, procedures,...

  • support technician

    1 week ago

    Mumbai, Maharashtra, India The Nielsen Company Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

  • support technician

    1 week ago

    Mumbai, Maharashtra, India Nielsen Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

  • Maintenance Technician

    4 days ago

    Mumbai, India customer support center Full time

    A technician is a worker in a field of technology who is proficient in the relevant skill and technique, **Job Types**: Full-time, Regular / Permanent, Fresher, Contractual / Temporary Contract length: 12 months **Salary**: ₹10,340.56 - ₹35,814.56 per month Schedule: - Day shift - Fixed shift - Monday to Friday - Weekend availability - Weekend...

  • Audio Visual Technician

    2 weeks ago

    Mumbai, Maharashtra, India INSTA INTEGRATED MARKETING SOLUTIONS LLP Full time

    **Job Position: Audio Visual Lead Technician** **Audio Visual Lead Technician Job Description** We are looking for a knowledgeable, detail-oriented audio-visual technician to join our team. The responsibilities of the audio-visual technician include transporting equipment, setting up cameras, lighting, and video equipment, editing and copying videotapes,...

  • Service Technician

    3 weeks ago

    Mumbai, Maharashtra, India Cummins Inc. Full time

    **Service Technician - Railway Support Mumbai** **Description** Diagnoses and completes less complex repairs to engines at the customer’s site. Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and...

  • Service Technician

    2 weeks ago

    Mumbai, Maharashtra, India Cummins Inc. Full time

    **Service Technician - Railway Support Mumbai** **Description** Diagnoses and completes less complex repairs to engines at the customer’s site. Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and...

  • Desktop Support Technician

    2 months ago

    Andheri, Mumbai, Maharashtra, India Pixabits Technology Pvt. Ltd. Full time

    **Position: Desktop Support Technician (Hardware)** **Location: Mumbai** **Responsibilities**: - Troubleshoot hardware and software problems on desktops and laptops. - Diagnose system errors, identify solutions, upgrade systems as required. - Replace components when necessary. - Set up new users ‘profiles and provide them with necessary access rights. -...

  • Desktop Support Technician

    2 months ago

    Andheri, Mumbai, Maharashtra, India Pixabits Technology Pvt. Ltd. Full time

    **Position: Desktop Support Technician (Hardware)** **Location: Mumbai** **Responsibilities**: - Troubleshoot hardware and software problems on desktops and laptops. - Diagnose system errors, identify solutions, upgrade systems as required. - Replace components when necessary. - Set up new users ‘profiles and provide them with necessary access rights. -...

  • Desktop Support Technician

    1 day ago

    Andheri, Mumbai, Maharashtra, India Pixabits Technology Pvt. Ltd. Full time

    **Position: Desktop Support Technician (Hardware)** **Location: Mumbai** **Responsibilities**: - Troubleshoot hardware and software problems on desktops and laptops. - Diagnose system errors, identify solutions, upgrade systems as required. - Replace components when necessary. - Set up new users ‘profiles and provide them with necessary access rights. -...

  • Production Technician

    2 months ago

    Navi Mumbai, India That's My Job. Full time

    We are hiring production technician. fresher and experience also eligible for this job post. **Salary**: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Diploma (preferred) **Experience**: - education in iti...

  • Iti Technician

    2 weeks ago

    Mumbai, Maharashtra, India Sm jobscraft Full time

    **Equipment Maintenance**: - Conduct routine inspections and preventive maintenance on industrial machinery and equipment. - Diagnose and repair mechanical, electrical, and electronic failures in a timely manner. - Ensure compliance with safety regulations and standards during maintenance activities. **Technical Troubleshooting**: - Investigate and...

  • IT Technician

    3 weeks ago

    Mumbai, Maharashtra, India HR POWER PAK Full time

    Job Title: IT Technician Company: Cran & co. Location: Kharghar Experience: 2-3 Years **Salary**: 15K-20K Job Summary: **Responsibilities**: 1. Provide technical support to end-users for computer hardware, software, and network-related issues. 2. Install, configure, and maintain computer systems and peripherals such as printers, scanners, and mobile...

  • IT Support Technician

    2 months ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Karyya Full time

    **Role and Responsibilities - IT Support Technician** - Provide first level and second level support for Day-to-day IT Operation & Support to India & oversees locations. - Hardware, Software & IT Asset Management. - Windows, MS office License Administration & Management. - Ensuring compliance to IT Policies and Standards - OneDrive setup & Share folder...

  • IT Support Technician

    2 months ago

    Navi Mumbai, India Blue Jet Healthcare Ltd Full time

    **# Hiring for IT Technician for Manufacturing organization.** **Technical Specs** - Technical knowledge IT & Networking proficient in Cloud management, Data security - Managing OS of end points or Servers if required. - Primarily taking care of IT support transactions and Incident tickets - Handling IT Asset management and record keeping - Good knowledge...

  • IT Support Technician

    17 hours ago

    Navi Mumbai, India Blue Jet Healthcare Ltd Full time

    **# Hiring for IT Technician for Manufacturing organization.** **Technical Specs** - Technical knowledge IT & Networking proficient in Cloud management, Data security - Managing OS of end points or Servers if required. - Primarily taking care of IT support transactions and Incident tickets - Handling IT Asset management and record keeping - Good knowledge...

  • Production Technician

    3 weeks ago

    Navi Mumbai, India That's My Job. Full time

    we are hiring production technician Freshers & Exprienced Also eligible for the job role **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Shift allowance Ability to commute/relocate: - Navi Mumbai, Maharashtra:...

  • Service Technician

    3 weeks ago

    Mumbai, Maharashtra, India Cummins Full time

    Diagnoses and completes less complex repairs to engines at the customer’s site. Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including...

  • Service Technician

    2 weeks ago

    Mumbai, Maharashtra, India Cummins Full time

    Diagnoses and completes less complex repairs to engines at the customer’s site. Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including...