Customer Care Executive

6 months ago


Ahmedabad Gujarat, India Docthub Health Tech Private Limited Full time

**Description**
- Attend Customer support calls and help resolve them with support of concerned team.
- OCR record verifications.
- Maintain Customer support logs and records.
- Assign customer request to concerned department for taking action.
- Make follow-up calls to customers for getting their feedback and motivating them for using the app.
- Work on Databases & content.

**Category**

Customer Care

**Preferred Education**

Graduate

**Key Skills**

Ability to work in a team, Attention to Detail, Good communication skills, Adaptability and Flexibility, Technological Proficiency

**Salary**: ₹150,000.00 - ₹240,000.00 per year

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9510399543



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