Bpo/kpo Associate
2 weeks ago
WE ARE HIRING
Job designation:
- BPO/KPO Associate
Job location:
- Nashik, Maharashtra.
**Salary**:
- 15,000-20,000 per month
**Experience**:
- Total experience:
- 3 years of experience in customer service or related.
- Minimum experience:
- 1-2 years of experience in a similar BPO/KPO role or related.
Education:
- Bachelor's degree in Business Administration, Finance, Communication, or relevant field preferred.
Eligibility:
- Only Females
Skillset:
- Good communication skills
- Proficiency with MS Office
**IMMEDIATE JOINERS REQUIRED**
**JOB TYPE:
- FULL TIME**
Profile introduction:
- Join our team as a BPO/KPO Associate where you'll be an integral part of our dynamic operations. You'll handle a diverse range of tasks in a fast-paced environment, contributing to the success and efficiency of our business process outsourcing (BPO) or knowledge process outsourcing (KPO) operations.
**Responsibilities**:
- **Data Management**: Accurately input, maintain, and update client information and process data using designated systems or software.
- **Research and Analysis**: Conduct research, gather data, and assist in analytical tasks to support decision-making processes.
- **Documentation**: Prepare reports, documentation, and presentations as required, ensuring accuracy and adherence to guidelines.
- **Problem Solving**: Identify and resolve operational problems or discrepancies efficiently and proactively.
- **Collaboration**: Coordinate with internal teams to streamline processes, share insights, and contribute to operational improvements.
- **Quality Assurance**: Maintain high-quality standards in all tasks and adhere to company policies and procedures.
Requirements:
- .
- **Communication Skills**: Excellent verbal and written communication skills in English. Proficiency in other languages may be advantageous.
- **Analytical Abilities**: Strong analytical and problem-solving skills with attention to detail.
- **Tech Proficiency**: Familiarity with MS Office Suite (Excel, Word, PowerPoint) and CRM software.
- **Adaptability**: Ability to adapt to changing priorities and work effectively in a team environment.
- **Customer Focus**: Customer-centric approach with a commitment to delivering exceptional service.
- **Languages**:English, Marathi, Hindi.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 8600139039
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