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Executive - Customer Service

1 month ago

India International Flavors & Fragrances Full time

Job Summary

1.Creating packing proposals for new IPC/SUT and Ship-to locations.
2.Downloading the ZOOGN report.
3.Reviewing the pending order report with internal teams.
4.Generating and monitoring the OTP, sales value, past GI, and missing LOR reports daily.
Preparing the operation DMS reports daily.
5.Following up with the commercial team for the creation of SOAP events.
15. Following up with respective stakeholders for the completion of NPI.
16. Generating NPI reports on a daily and monthly basis.
17. Reviewing and coordinating sample lab orders.
18. Sharing any communication from operations with the commercial team.

Creating packing proposals for new IPC/SUT and Ship-to locations. Downloading the ZOOGN report. Reviewing the pending order report with internal teams. Generating and monitoring the OTP, sales value, past GI, and missing LOR reports daily. Preparing the operation DMS reports daily. Following up with the commercial team for the creation of SOAP events. Following up with respective stakeholders for the completion of NPI. Generating NPI reports on a daily and monthly basis. Reviewing and coordinating sample lab orders. Sharing any communication from operations with the commercial team.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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