Mobile Repair Technician
1 week ago
**Responsibilities**:
**Field Repair**:
- Travel to customers' locations to perform on-site repairs for mobile devices, ensuring prompt and convenient service delivery.
- Diagnose hardware and software issues accurately using diagnostic tools and techniques, and provide transparent explanations of repair options to customers.
- Repair or replace damaged components, such as screens, batteries, charging ports, cameras, and other parts, following manufacturer specifications and safety guidelines.
- Test repaired devices thoroughly to verify functionality and performance, and address any additional issues as needed.
**In-Office Repair**:
- Perform repairs on mobile devices brought into the repair facility by customers or via mail-in service requests.
- Diagnose and troubleshoot hardware and software issues efficiently, ensuring accurate and timely repair completion.
- Repair or replace damaged components following manufacturer guidelines and quality standards, while adhering to established procedures.
- Conduct thorough testing of repaired devices to ensure proper functionality and performance, and address any issues that may arise.
- Coordinate with the customer service team to provide updates and communicate repair statuses to customers as needed.
**Job Types**: Full-time, Permanent
**Salary**: From ₹10,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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