Cdm Support

3 weeks ago

Gurugram Haryana, India BT Group Full time

CDM Support

**Job Req ID**:27904**Posting Date**:14 Feb 2024**Function**:Commercial Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Purpose Of Role**:

- Data build across BTGS Systems and System Configuration for the Contract.**Key Responsibilities**:

- Inventory build through IIB portal for a particular customer: Data is gathered from contract team and collated in Excel worksheet. For correct data alignment in Central repository, SQL query is used to get further details from DB and to validate the Inventory post build activity.
- Bulk upload of Inventory: For bulk Inventory data upload into Central Repository, Manual data uplift route is used. Data is collated in Excel and automation/macros are applied to maintain the data in required template format before sending the request to the team.
- Inventory Build via single entry interface for small volume of inventory: For ad-hoc (mostly in-life data) basis inventory build requests, single entry interface portal is used to upload data into Central Repository. Different BT systems are being checked to validate the information received from MUs or Contract teams.
- Reconciliation and analysis of raw data provided by the customer and upload the reconciled data into Central BTGS repository: Basis the customer provided master data, details are validated and amended in different upstream systems to get the Central BTGS repository details synced as per the business requirement. Automation/macros and SQL query are being used during the process.
- Bulk upload of devices, circuits and Sites to customer for IIB.
- Detailed Customer Inventory report in specific format: Inventory details are fetched from different BT Network monitoring systems or Central BTGS repository (using SQL query) and formatted in Excel before providing the final report to customer.
- Customized Inventory report to the end Customers
- Network Management Database configuration: Basis the in-life requests, inventory data configuration, manual commissioning of routers/switches, device polling status check/amendment are done on Network Management Data Base.
- Ensuring Device Monitoring in BTGS Monitoring Systems: Regular reports are fetched from different BTGS monitoring systems and analysed to maintain the end-to-end data integrity.

**Qualifications**:

- Minimum of two years experience in either a Telecom or Analysts domain.
- Graduate (minimum 3 years college level) education preferable B.Tech.
- Highly Numerate, exceptional understanding of MS Excel, SQL, Tableau.
- Good written and spoken English.
- Competence in Windows based tools (Outlook/Word/Excel)

**Skills/Experience**:

- Exceptional Microsoft Office skills including Excel, MS Access, MS Word, VBA.
- Good knowledge for PL/SQL, Tableau
- Being able to work in a team as well as an individual contributor.
- Being able to take ownership if tasks assigned and complete them on time, escalate early to the management.
- Experience in working in a diverse and fast paced work environment.

**Why this job matters**
The Commercial Operations Associate 2 assists the delivery of sales programs and bid pursuits through standardised tasks, contributing to commercial outcomes with customers.

**What you’ll be doing**
1. Assists with commercial initiatives in the delivery of sales and profit targets.
2. Assists with basic reporting and forecasting needs to support sales payplan deliverables.
3. Assists in the collation and gathering of information to support interactions between the sales and the deals team.
4. Assists with sales processes and provision of standardised commercial operations support to internal stakeholders throughout customer lifecycles under guidance.
5. Assists in the preparation of quotes for distribution partners with all required information included and within the committed SLAs under guidance.
6. Uses existing procedures and analysis of information to solve standard problems.

**The skills you’ll need**
- Communication
Resourcing
Continuous Improvement
Customer Advocacy
Problem Solving
Commercial Operations
Risk Management
Budgeting
Commercial Acumen
Strategic Planning
Go-To-Market Strategy
Business Process Improvement
Technical Reporting
Escalation Management
Decision Making
Growth Mindset
Forecasting, Planning & Budgeting
Inclusive Leadership

**Our leadership standards**

**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building f

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