Telle Caller
3 months ago
**Responsibilities**:
1. **Outbound Calls**: Make outbound calls to potential Patients to provide information about health services, promotions, and appointments.
2. **Client Education**: Clearly communicate information about health programs, services, and benefits to potential clients, addressing any queries they may have.
3. **Appointment Scheduling**: Schedule appointments for clients interested in health consultations or services, ensuring accurate recording of details.
4. **Follow-up Calls**: Conduct follow-up calls to ensure client satisfaction, gather feedback, and address any concerns or issues.
5. **Data Entry**: Accurately record and update client information, interactions, and appointment details in the database.
6. **Collaboration**: Coordinate with other departments, such as scheduling, billing, and healthcare providers, to ensure smooth client experiences.
7. **Targets and Reporting**: Meet weekly and monthly targets for outbound calls and appointment scheduling. Provide regular reports on call outcomes and client feedback.
8. **Customer Service**: Provide excellent customer service by addressing client inquiries, resolving issues, and ensuring a positive client experience.
9. **Maintain Scripts**: Stay updated on health services and programs to accurately represent them during calls. Maintain and follow calling scripts as provided.
**Salary**: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Azadpur, Delhi, Delhi (required)
Ability to Relocate:
- Azadpur, Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8595086128
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