Guest Service Associate
2 weeks ago
Company Description
Featuring a rooftop pool, Ibis Jaipur offers modern accommodations in Jaipur. The property is 1.2 mi from Jaipur Train Station, while the Central Museum is a 10-minute drive away. The Civil Lines Metro Station is 820 feet.
**Job Description**:
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms visitors.
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Any matter which may affect the interests of **the hotel** should be brought to the attention of the Management.
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out
**Qualifications**:
**Qualifications**:
Minimum 1 Year of relevant experience.
Any degree or Diploma in Hotel management.
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