Executive Account-vijayawada

2 months ago


Vijayawada Andhra Pradesh, India GM Modular Full time

**Executive Account-Vijayawada**:
**Full Time**
- Job Code: GM-12507 | GM Modular
Vijayawada, Andhra Pradesh, India
1 position
Expires on 29/11/2024
- Compensation

**₹ 25,000 - 40,000 per month**
- Required Experience

**2 - 7 Years**
- Skills

**data management,**

**accounts receivable/...**
- Serve as the primary point of contact for executive-level clients, ensuring strong, long-lasting relationships.
- Understand client needs, business challenges, and strategic goals to develop customized solutions.
- Act as a trusted advisor, delivering value by providing strategic recommendations and insights.
- Manage a portfolio of high-value accounts, identifying opportunities for growth, upselling, and cross-selling additional products or services.
- Monitor account health, working proactively to address any issues or potential risks to retention.
- Develop and execute account strategies to drive renewals, increase revenue, and reduce churn.
- Lead contract renewals and negotiate favorable terms for both the client and the company.
- Collaborate with the sales team to generate new business opportunities within existing accounts.
- Identify and pursue new revenue streams through deeper engagement with existing clients.
- Assist in proposal development, pricing strategies, and product or service customization to meet client needs.
- Conduct business reviews with clients to ensure alignment on goals, deliverables, and timelines.
- Respond promptly to client inquiries, concerns, and issues, ensuring timely resolution.
- Coordinate with internal teams to address client needs, deliver solutions, and ensure quality service.
- Manage escalations effectively, ensuring that problems are resolved quickly and satisfactorily for the client.
- Work closely with internal departments such as sales, marketing, operations, and product teams to deliver client solutions.
- Act as a liaison between clients and internal teams, ensuring seamless communication and execution of client strategies.
- Provide feedback from clients to internal teams to help shape future product or service enhancements.
- Provide regular reports on account status, performance, and health to senior leadership.
- Analyze client data and trends to provide actionable insights for improving client relationships and business outcomes.
- Track and report on key performance indicators (KPIs) such as account revenue, retention rates, customer satisfaction, and engagement metrics.
- Stay informed about industry trends, market conditions, and competitive landscape.
- Utilize industry knowledge to advise clients on best practices, emerging trends, and new opportunities.
- Share relevant insights and updates with clients to help them achieve their strategic objectives.

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**About Company**

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