Education Counselor

2 weeks ago

Mumbai, India Alfa Education Consultancy Full time

**1. Student Advisory and Counseling**:

- Provide accurate and up-to-date information to students about study programs, universities, admission requirements, and visa processes.
- Assess students' academic backgrounds, interests, and career aspirations to recommend suitable educational pathways.

**2. University Partnerships**:

- Develop and maintain relationships with educational institutions and universities to stay informed about their programs and admission criteria.
- Negotiate partnerships and collaborations that benefit students and the consultancy's reputation.

**3. Application Management**:
**4. Visa and Documentation Support**:
**5. Performance Metrics**:

- Collect feedback from students to assess the effectiveness of counseling services and identify areas for improvement.

**6. Industry Knowledge and Training**:

- Stay updated on global education trends, university rankings, and changes in admission procedures.
- Attend workshops, seminars, and training sessions to enhance counseling skills and knowledge.
- Share relevant information and insights with colleagues to foster a culture of continuous learning within the team.

**7. Customer Relationship Management**:

- Build strong relationships with students and their families, providing personalized guidance and addressing concerns.
- Maintain open and effective communication channels to keep students informed about progress and updates.
- Ensure a high level of customer satisfaction and positive feedback through exceptional service delivery.

**8. Team Collaboration**:

- Collaborate with colleagues and fellow counselors to share best practices, insights, and resources.
- Contribute to team meetings, discussions, and brainstorming sessions to enhance the overall performance of the counseling department.

**9. Compliance and Ethics**:

- Adhere to ethical guidelines and legal requirements in education counseling.
- Ensure accurate and transparent communication with students, universities, and other stakeholders.

These KRAs provide a comprehensive overview of the responsibilities and performance areas expected of an Education Counsellor. The specific KRAs may vary based on the organization's goals, size, and the scope of the role.

**Salary**: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Counselling: 1 year (preferred)

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